An ActewAGL Energy Bar is your one-stop-shop for powerful energy advice—face to face, every day of the week.
So, how can we help?
Energy can be complex, so sometimes it’s better to take the time to talk in person. If you’ve been meaning to check in with us about your energy account, our Energy Bars are available to all new and existing customers.
Drop in to:
- ensure you’re on the best plan for you
- update your details
- better understand your bill
- set up EvenPay, for predictable, automatic payments
- get assistance with your My.ActewAGL account
- arrange a move
- review your usage history with a local energy adviser
- have energy-saving tips and tricks explained, tailored for the capital region.
Whether you connect with us online, over the phone or in person—our award-winning service stays the same.
HERE, THERE AND EVERYWHERE
With an Energy Bar in the heart of Canberra and others roaming the capital region, there’s always an Energy Bar nearby.
See you at:
Canberra City Energy Bar
ActewAGL House, 40 Bunda St, Civic, ACT 2601
Every weekday, 9am–5pm (except Public Holidays).
Mobile Energy Bars
Open 7 days a week, our mobile Energy Bars are
located at the major shopping centres across the capital region.
Check our Facebook page for the various weekly locations at facebook.com/ActewAGL
Frequently asked questions
No appointments are necessary. Just drop by at a time and location that suits you, and our local team will be there to assist you during business hours.
All you need to bring is yourself!
If you’re asking a question about your bill, or you would like an energy adviser to go through it with you, you’re more than welcome to bring it along. But if you forget it, or you receive your bills via email, we can look it up for you on the spot.
Please note: for some account changes, we may ask to see a photo ID.