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ActewAGL Energy Bars

Say hello to in-person support, from a local.

Energy bar officerEnergy bar officer mobile size

An ActewAGL Energy Bar is your one-stop-shop for powerful energy advice—face to face, in the heart of Canberra.

So, how can we help?

Energy can be complex, so sometimes it’s better to take the time to talk in person. If you’ve been meaning to check in with us about your energy account, our Energy Bars are available to all new and existing customers.

Drop in to:

Whether you connect with us online, over the phone or in person—our award-winning service stays the same.

Service on the spot
Drop by when and where it suits you—no appointments necessary.
Powerfully local
The power to connect, face to face, with energy advisers who understand your needs, because we’re from around here too.
Right up your street
On weekends, weekdays or your lunch hour, simply choose one of the seven Energy Bars across the ACT and NSW that’s most convenient for you.


With an Energy Bar in the heart of Canberra and another in the busy suburb of Mitchell, there’s always an Energy Bar nearby.

See you at:

Canberra City Energy Bar
ActewAGL House, 40 Bunda St, Civic, ACT 2601
Every weekday, 9am–5pm (except Public Holidays).

ActewAGL SolarHub Smart Energy Hub
Unit 2/157 Flemington Road, Mitchell, ACT 2911
Monday – Thursday, 9am – 5pm, Fridays, 9am – 4pm

Everything you can do over the phone, you can also do at an Energy Bar.

So, what else is possible?

Read more

Frequently asked questions

  • No appointments are necessary. Just drop by at a time and location that suits you, and our local team will be there to assist you during business hours.

  • All you need to bring is yourself!

    If you’re asking a question about your bill, or you would like an energy adviser to go through it with you, you’re more than welcome to bring it along. But if you forget it, or you receive your bills via email, we can look it up for you on the spot.

    Please note: for some account changes, we may ask to see a photo ID.

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