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Supplying goods or services

We’re committed to maintaining a safe and healthy work environment for our employees and contractors, and providing quality services to our customers. We expect the same high standards from our contractors.

Vendors must comply with the ActewAGL Supplier Code of Conduct and confirm they adhere to requirements of Modern Slavery Legislation.

All supply will comply with ActewAGL Terms and Conditions.

Quality Standards Information

ActewAGL Distribution is certified to both ISO 9001:2015 for Quality and ISO 14001:2015 for Environmental Management.

Applicants should be aware that submission of a Quality and/or Environmental Management System certification, or of progress towards such certification, may be a requirement of a tender or expression of interest submitted for the supply of goods and equipment.

Where goods or equipment are to be installed within the energy or hydraulics network infrastructure, certification is mandatory and the applicant will be required to demonstrate certification to both ISO 9001 for Quality Systems Management, and to ISO 14001 for Environmental Management.

Payment and Invoicing


Payment by ActewAGL will only be made if a correct Tax Invoice is presented:

The Australian Tax Office has information on what constitutes a valid tax invoice.

Payments will not be made by ActewAGL unless an ActewAGL Purchase Order number is quoted on the invoice

All supply will comply with ActewAGL Terms and Conditions.


Invoices can be either emailed or posted to ActewAGL.



Attention to: Accounts Payable
GPO Box 366
Canberra ACT 2601

All payments made by ActewAGL will be via Electronic funds transfer (EFT).

ActewAGL Payment Terms are 30 days EOM provided the Goods and Services have been successfully receipted.

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