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Charges and rates

ripple

Electricity:

ACT NSW
ACT Endeavour1

Essential2

Special meter read $52.20 n/a n/a
Re-energisation (business hours) $117.54 n/a n/a
De-energise (not for late payment) $115.21 $142.59 $96.98
Late Payment $15.00 $15.00 $15.00

Card Processing

0.5% 0.5% 0.5%
Direct debit rejection $1.09 $1.09 $1.09

For additional fees and more details, please see the Schedule of standard contract electricity prices - ACT and NSW electricity standard contract pricing schedule

1 The Endeavour Energy area is postcodes: 2535, 2538, 2539, 2540, 2541

2 The Essential Energy area is postcodes: 2536, 2537, 2545, 2546, 2548, 2549, 2550, 2551,2580, 2581, 2582, 2583, 2584, 2585, 2586, 2587, 2594, 2611, 2618, 2619, 2620, 2621, 2622, 2623, 2624, 2625, 2626, 2627, 2628, 2629, 2630, 2631, 2632, 2633 and 2720

Gas:

  ACT
NSW    
  ACT Queanbeyan & Bungendore
Shoalhaven  Capital Region (Goulburn, Boorowa, Yass & Young)
 
Special meter read
$15.40
$15.40 $15.40
Special meter read $19.38 
Special meter read - wasted site visit
$15.40
$15.40
$15.40
Special meter read - wasted site visit $19.38 
Reconnection fee - meter set capacity ≤ 25m3/hr $140.80 $140.80
$140.80
Disconnection - volume customer delivery points $95.76 
Reconnection fee - meter set capacity > 25m3/hr $199.10 $199.10
$199.10
Disconnection - volume customer delivery points - wasted site visit
$52.44 
Reconnection fee (any) - wasted site visit $71.50 $71.50  $71.50  Abolishment - standard residential meter - no redevelopment, renovation or construction  $284.97 
Disconnection fee - meter set capacity ≤ 25m3/hr $110.00 $110.00  $110.00  Abolishment - standard residential meter where above charge not applicable  $1,368.54 
Disconnection fee - meter set capacity > 25m3/hr $205.70 $205.70  $205.70  All other abolishments individually priced   
Disconnection fee (any) - wasted site visit $49.50  $49.50  $49.50  Reconnection - volume customer delivery points $134.51 
Basic permanent disconnection $821.70  $821.70  $821.70  Reconnection - wasted site visit  $134.51 
Basic (urgent) permanent disconnection $1,079.10  $1,079.10  $1,079.10  Expedited reconnection (in addition to standard disconnection fee)  $223.42 
Basic permanent disconnection - wasted site visit $184.80  $184.80  $184.80  Expedited reconnection - wasted site visit (in addition to standard disconnection fee)  $223.42 
Basic (urgent) permanent disconnection - wasted site visit $246.40  $246.40  $246.40  Hourly charge - non-standard user-initiated request  $234.82 
Complex permanent disconnection fee   Individually priced by Evoenergy and passed through by ActewAGL Retail
 N/A
Request for service - hourly charge $173.80  $173.80  $173.80 
 N/A
Attendance (debt collection) first visit in 12 months $65.00  $65.00  $65.00    $65.00 
Attendance (debt collection) within a year of previous visit  $85.00  $85.00  $85.00    $85.00 
Late Payment $15.00 $15.00
$15.00

$15.00 
Card Processing 0.5%
0.5%
0.5%

0.5% 
Direct debit rejection
$1.09
$1.09
$1.09

$1.09 

For additional fees and more details, please see the Schedule of standard contract natural gas prices - ACT and NSW natural gas standard contract pricing schedule

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