Request a new meter

Get a new electricity or gas meter in a few simple steps.

New electricity meter
  • Is your site ready to install an electricity meter?

    1. All onsite Evoenergy work is complete.

    Your builder or electrician needs to have contacted Evoenergy and submitted the relevant forms to connect to the electricity network.

    Contact Evoenergy

    2. You’ve submitted your application for an electricity meter connection form.

    Be sure to fill in your application for an electricity meter connection form early to avoid delays in your meter installation. Once we’ve received the form, we align with Evoenergy and complete the required energy market transactions.

    Application for an electricity meter

    3. All onsite electrical work is complete.

    Your electrician needs to have completed all electrical work onsite and submitted a Certificate of Electrical Safety to Access Canberra.

    Certificate of Electrical Safety

    4. All required inspections are complete and you have an Access Canberra approval sticker.

    Once all requirements are submitted, Access Canberra will inspect the site and approve the work if it’s compliant. Confirmation of this approval is placement of a sticker in the meter board.

    Yes, I’m site-ready in the ACT

    Great. We’ll have an electricity meter installed at your new site within six business days. Make sure your email includes the site address.

    Request meter installation

    Note: if you falsely advise that a site is ready for installation and the technicians are unable to complete the work, the process will restart, causing delays.

  • Is your site ready to install a new meter?

    1. You’ve submitted your application for an electricity meter connection form (below).

    Application for an electricity meter connection form

    Once your application for an electricity meter connection form has been processed:

    • We contact your electrician to provide the National Metering Identifier (NMI) allocated to your site by either Essential Energy or Endeavour Energy.
    • Your builder or electrician contacts Essential Energy or Endeavour Energy, submitting a request to connect to the electricity network.
    • Essential Energy or Endeavour Energy approve the connection and your electrician receives a Permission to Connect (ANCxxx) or Connection Offer Number (CON).

    2. All onsite work by either electrical contractor, Essential Energy or Endeavour Energy is complete.

    Yes, I’m site-ready in NSW.

    Great. We’ll have an electricity meter installed at your new site within six business days. Make sure your email includes the site address.

    Request installation

    Note: if you falsely advise that a site is ready for installation and the technicians are unable to complete the work, the process will restart, causing delays.

  • We’re happy to set up a standard* gas connection at your home address, it will cost $295. 

    Learn more about prices 

    Connect gas and install meter at home

    We’ll have your gas connected in about six to eight weeks.

    Request gas connection

    * Any variation from the standard you’ll get a quote in writing. If you approve, we’ll commence work.

  • We’re happy to set up a standard gas connection at your business address. This will cost $1095. You’ll receive a quote in writing. When you approve, we’ll commence work.

    Learn more about prices 

    Connect gas and install meter for business

    We’ll have your gas connected in about eight to 10 weeks.

    Request gas connection
  • Please complete this form and send it back to us.

    Request gas connection form download

Timeframes for new meters

A new meter will be installed within six business days or on an agreed date once:

  • All required electrical and distributor work is completed.
  • All required inspections are complete. This must include the placement of an Access Canberra approval sticker in the meter board (ACT only).
  • Notification of the completion of the two points above via meterinstallations@actewagl.com.au

Any questions?

Our metering team is happy to assist.
Call 1300 815 815 Monday–Friday, 8am–5pm
Or email MeterInstallations@actewagl.com.au

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