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How to get the most out of your energy account

Better manage your budget, switch to e-billing, see ways to save and much more.


You’ve probably got some extra time on your hands at the moment. Are you using it to get stuck into some life admin? There’s never been a better time to optimise your energy account and take advantage of all the ways we can help you reduce your energy use and save.

It’s quick and easy to take charge of your ActewAGL account and ensure it’s working for you. In just a few clicks, we can help you better manage your budget, increase the energy efficiency of your home, really understand you energy charges, save you time and much more. And best of all, there’s no need to call, you can do it all yourself online, anytime.

Here are our top tips to streamline your energy account:

  1. Set up EvenPay direct debit

    We know you’ve got a lot going on. That’s why we’ve made managing your energy bill and your budget, easier than ever.

    Rather than paying a seasonal bill, EvenPay direct debit smooths your energy bills into smaller, more manageable payments. Every six months we’ll recalculate your payment amount based on your usage and may adjust your deductions to ensure you’re only paying for the energy you use.

    It just takes a just a couple of minutes to set up.

    Switch to EvenPay at My.ActewAGL


  2. Go digital

    Keep track of your correspondence, and reduce paper, by updating your communication preferences to email.

    By going paperless you’ll get your bills, and any other important information, instantly delivered straight to your inbox so it’s all in the one place.

    Switch to e-communication at My.ActewAGL


  3. Check you’re on the best plan for you

    As colder weather sets in, it is the perfect time to compare the benefits and costs of our best-selling plans and select the one that works for you.

    Whether you’re already with ActewAGL or not, it only takes a couple of minutes to change plans. And your savings start straight away.

    Compare plans


  4. Book a fridge pickup

    Have you got an old fridge or freezer lying around that’s on ‘The List’ for your isolation clean up?

    Not only will ditching it save you in energy costs (up to $200 a year!), through our Fridge Buyback program we’ll take it off your hands for free, ensure it’s responsibly recycled AND give you $30 credit on your ActewAGL electricity bill.

    It’s as easy as that.

    Book your fridge pickup today

    (Terms and conditions apply.)


  5. Upgrade your old (energy-zapping) appliances

    Did you know we have an appliance upgrade scheme? We can support you to swap your inefficient appliances, like heaters, air conditioners and hot water systems, to newer power-saving models—so you’ll get year-round comfort.

    Not only will upgrading to a newer system reduce your power running costs, you could also get a discount off the cost and installation of your new unit AND a rebate on your bill.

    Get a quote underway.

    Check out our appliance upgrade offers

    (Terms and conditions apply.)


  6. Give your home an energy efficiency checkup

    Energy efficiency is all about using less energy to power your home, without sacrificing on comfort.

    We’ve pulled together a checklist of how you can review and take stock of your energy situation around the home, and make improvements to optimise the energy you’re using.

    See how your home scores on the checklist


  7. Get to know your bill

    Knowing what makes up your bill will help you understand your energy usage and find opportunities to save. Take some time to learn about the different segments on your bill. You can also see the various elements that make up an ACT residential electricity price—there’s more to it than you may think!

    Start understanding your bill


  8. Sort out a new electricity meter

    Use your downtime to book in a meter upgrade. A new electricity meter enables you to track your daily electricity usage at My.ActewAGL and make informed choices about how and when you use your electricity—which could save you money.

    Once installed, you may be placed on a new demand pricing plan. Watch this video to understand how it works and the benefits of time-shifting appliances. It’s simpler than it sounds.

    Organise your meter upgrade now


Managing your energy should be simple and work for you. For more ways we can assist you, call one of our local Energy Consultants on 13 14 93.

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