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Switch and Save - Get up to a $100 bonus when you switch online to ActewAGL before 30 June.*
    • Offer available to new residential ActewAGL customers only.
    • Applicable when you sign-up via the website to any electricity and/or gas energy plan.
    • A one-time bill credit will be applied per fuel type on your energy plan, up to a maximum of $100.
    • Offer limited to one credit per fuel type per customer address.
    • Credits will be applied to your first bill and are not transferable or redeemable for cash.
    • We may change or end this offer at any time.
    • ACT residential established site only.
    • Business days only. If you’re moving today and need an urgent electricity connection please complete an online request before 1pm. Alternatively, you can call us before 2pm to arrange a connection.
    • Electricity supply only.
    • Additional fees may apply.
    • Resident must ensure there is safe and unhindered access to premises electricity meter.
    • If the electricity at the premises is not connected, the resident must switch off the main power switch/switches on the switchboard.
    • Follow and implement any other connection instructions provided by ActewAGL.

    Situations resulting in ineligibility for same day connection:

    • Request to connect to a premises that has not had electricity connected for 12 months or more.
    • Request to connect to a premises deemed unsafe by ActewAGL.
    • When delays are due to circumstances beyond ActewAGL’s control (for example extreme weather, natural disasters).
    • The meter at the premises is not accessible or removed.
    • The meter is not in working order, or is non-compliant.
    • Wrong address or connection date was provided – or is mistakenly believed that the power was not connected when in fact the power was connected.
    • When ActewAGL has requested the disconnection and the reason for the disconnection has not been rectified.

    Electricity and natural gas retailer: ActewAGL Retail ABN 46 221 314 841 a partnership of AGL ACT Retail Investments Pty Ltd ABN 53 093 631 586 and Icon Retail Investments Limited ABN 23 074 371 207.

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