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Community Energy-Efficiency Scheme

Power to keep our vulnerable communities comfortable.

Upgrade your old heating or cooling appliance

Do you own, manage or work for a local community organisation providing services and support to vulnerable people in the ACT? We can help you upgrade your property/s inefficient heating and cooling appliances for FREE*.

You spend your time looking after others. Leave it to us to improve your organisation's energy efficiency so you will waste less and save more.

Apply now for a FREE* appliance upgrade for your organisation’s property/s, which could include your head office, or any other residential properties your organisation owns and manages. Depending on your requirements, we could potentially upgrade your ducted gas heater to a ducted reverse-cycle air conditioning system or a wall mounted unit, or your gas/electric resistance water heater to a highly-efficient electric water heater.

Upgrades are limited and will be allocated on a first come, first served basis for eligible organisations.

Am I eligible to apply?

Your community organisation is eligible to apply for the Community Energy-Efficiency Scheme if:

  • ActewAGL is its energy retailer.
  • It has a property/s in the ACT.
  • It provides community services and support to vulnerable people or cohorts with an increased risk of experiencing poverty and/or economic disadvantage.
  • For the full eligibility criteria please refer to the terms and conditions that can be found here.

How does it work?

1. Register

Your expression of interest online, see below.

2. We'll call you

Within 14 business days to discuss your eligibility. Once we confirm your eligibility and get some more details about your community organisation over the phone, we’ll arrange a convenient time to visit your property/s. This will determine the suitability for a potential appliance upgrade.

3. We’ll assess your property/s

To determine the property/s is suitable and which appliances could be upgraded.

4. You confirm

That you want to go ahead with the upgrade.

5. We’ll book an installation date

For a time that’s available in our program schedule and is convenient for your organisation.

6. Start saving!

We’ll install your new FREE* energy-efficient appliance/s in the agreed timeframe, ensuring confidentiality, sensitivity and minimal disruption.

Any questions?

Our ActewAGL Energy Efficiency team is happy to assist.

Email the team at

*T&Cs apply, see here.

Register your interest in the Community Energy-Efficiency Scheme.

We’ll review your application and be in touch.

Register now
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