Our new plan package couldn’t be simpler—our lowest rate plus set, regular payments.
THE BEST NEW PLAN
To be eligible for the Simple Saver energy plan you will need to have agreed to:
- Set up EvenPay
You can make changes or cancel the above after you take up this energy plan. This will not impact your benefits.
EvenPay is a direct debit payment arrangement. ActewAGL’s Direct debit service agreement, which includes EvenPay conditions, and Your rights and obligations can be found at actewagl.com.au.
Terms and conditions
Things you need to know
By signing up using this form, you agree that you’re happy to sign up to the Simple Saver plan (“the Plan”) which is an Ongoing Market Retail Contract with an initial 12 month benefit period for your electricity and gas.
Your first benefit period commences from when you accept the Plan or from when your account commences with ActewAGL if ActewAGL is not your current energy retailer.
The Plan is only available to residential customers with electricity or both electricity and natural gas supplied to their premises.
You will be billed at energy charge rates published in the Simple Saver pricing brochure.
If your direct debit EvenPay payment arrangement is cancelled, contact ActewAGL immediately to discuss your options.
If you’re a joint account holder, this agreement covers you both.
The Plan does not apply to any miscellaneous ActewAGL charges, Greenchoice products or any government taxes, fees, charges or levies.
The Plan is not available in conjunction with any other plans, offers or discounts.
Under ActewAGL’s Small Generator Buyback Scheme, a solar buyback rate of 8.0c/kWh applies to the Plan.
Following acceptance of the Plan, you will be supplied with information relevant to the Plan including pricing, terms and conditions, a single written disclosure statement and cancellation and cooling-off notice.
You can cancel your agreement anytime by notifying ActewAGL in writing at ActewAGL Retail, 40 Bunda Street, Canberra ACT, 2600 by calling 13 14 93 or by emailing firstname.lastname@example.org
You have the right to a Standard Retail Contract with the designated retailer for your area that may not include a credit or a discount on your electricity or gas account.
You can raise disputes with ActewAGL. If you’re unhappy with the resolution provided, ACT residents can raise the dispute with the ACT Civil and Administrative Tribunal by calling 02 6207 7740 and NSW residents can raise the dispute with the Energy and Water ombudsman NSW by calling 1800 246 545.
ActewAGL will contact you before your energy plan end date about a new benefit period. Your contract may be continued if you do not contact ActewAGL by the expiry of the energy plan.
If you are not currently an ActewAGL customer, ActewAGL will become your retailer for electricity and gas after your next meter read which may take up to 4 months.
- Set up EvenPay