The version of your browser is too dated for some of our website features.
For the best digital experience possible, take a moment to update your browser now.

Electricity connection guaranteed*

*Same-day electricity connection in the ACT, as long as you let us know by 1pm, or we'll cover up to $500 of related expenses per day.

moving green background.moving green background.

We make moving easier

  • We guarantee same-day* connection of your electricity in the ACT, when you book online before 1pm, on any given business day.

  • NSW next-day^ connection of your electricity guaranteed, when you book online before 2pm, on any given business day.

  • If you’re not connected in these timeframes, we’ll cover up to $500 of related expenses per day.

ENERGY MADE FOR YOU

Local support, however you choose
Speak direct to the team.

Terms and conditions

    • ACT residential established site.

    • Business days only. If you’re moving today and need an urgent electricity connection please complete an online request before 1pm. Alternatively, you can call us before 2pm to arrange a connection.

    • Electricity supply only.

    • Additional fees may apply.

    • Resident must ensure there is safe and unhindered access to premises electricity meter.

    • If the electricity at the premises is not connected, the resident must switch off the main power switch/switches on the switchboard.

    • Follow and implement any other connection instructions provided by ActewAGL.

    • NSW residential established site.

    • Business days only. If you’re moving the next day and need an urgent electricity connection please complete an online request before 2pm. Alternatively, you can call us before 3pm to arrange a connection.

    • Electricity supply only.

    • Additional fees may apply.

    • Resident must ensure there is safe and unhindered access to premises electricity meter.

    • If the electricity at the premises is not connected, the resident must switch off the main power switch/switches on the switchboard.

    • Follow and implement any other connection instructions provided by ActewAGL.

    • Request to connect to a premises that has not had electricity connected for 12 months or more.

    • Request to connect to a premises deemed unsafe by ActewAGL.

    • When delays are due to circumstances beyond ActewAGL’s control (for example extreme weather, natural disasters).

    • The meter at the premises is not accessible or removed.

    • The meter is not in working order or is non-compliant.

    • Wrong address or connection date was provided – or mistakenly, the power is believed not to be connected.

    • When ActewAGL has requested the disconnection and the reason for the disconnection has not been rectified.

    • Request to connect to a premises that has not had electricity connected for 12 months or more.

    • Request to connect to a premises deemed unsafe by ActewAGL.

    • When delays are due to circumstances beyond ActewAGL’s control (for example extreme weather, natural disasters).

    • The meter at the premises is not accessible or removed.

    • The meter is not in working order or is non-compliant.

    • Wrong address or connection date was provided – or mistakenly, the power is believed not to be connected.

    • When ActewAGL has requested the disconnection and the reason for the disconnection has not been rectified.

Electricity and natural gas retailer: ActewAGL Retail ABN 46 221 314 841 a partnership of AGL ACT Retail Investments Pty Ltd ABN 53 093 631 586 and Icon Retail Investments Limited ABN 23 074 371 207.

X
We use cookies to improve your experience on our site and show your personalised products and services. To find out more, read our privacy policy.
YES, I ACCEPT