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Chilly
Season plan.

30% OFF* gas usage PLUS 15% OFF* electricity usage. Exclusive online offer.

newmobile banner for chilly season.

Our hottest winter deal is back. Get set to sizzle and save.

We know winter in the capital region gets chilly. Spice up your winter energy plan, ready for the change of season, with our lowest rate on gas. You’ll power through the chill with your temperatures up and your energy bills down.

Switch on to hot savings

Ignite our lowest gas rate.
Bundle with EvenPay for set, regular payments.
Online only.

Frequently asked questions

  • The plan is available to residential customers in the ACT with electricity and gas who sign-up through our website.

    I rent my house, can I have the Chilly Season plan?

    Yes. You can sign up to the Chilly Season plan if you’re renting.

    I also have solar, can I sign up to the Chilly Season plan?

    Absolutely. Residential solar customers are eligible for the Chilly Season plan.

    If you have net metered solar, you’ll receive a feed-in rate of 8c/kWh.

    If you have gross metered solar and are on an ACT Government feed-in rate, your rate won’t change.

    I’m a business customer, am I eligible for the Chilly Season plan?

    No, sorry. Business customers aren’t eligible for the Chilly Season plan. We have other competitive plans available to you. Compare plans online or call us on 13 14 93 and we’ll assist you to find the best plan for you.

    I have gas only, can I be on the Chilly Season plan?

    No, sorry. Gas only customers aren’t eligible for the Chilly Season plan. We have other competitive plans available to you. Compare plans online or call us on 13 14 93 and we’ll assist you to find the best plan for you.

    I’m with another retailer, can I switch to ActewAGL to take up the Chilly Season plan?

    Absolutely. We’d be delighted to welcome you to local energy!

  • How does the Chilly Season plan compare to my current plan?

    If you’re not sure whether the Chilly Season plan is the best plan for you, speak to our local team of experts for personalised energy advice, but please note: this plan is only available online. If you’d like to sign up, you’ll need to do so from here, on our website.

    Connect with a local energy adviser, based in the heart of Canberra, via email at assist@actewagl.com.au or over the phone by calling 13 14 93 (Monday–Friday, 8am–6pm).

    What are the electricity and gas rates?

    By signing up to the Chilly Season plan, you’ll lock in our lowest gas rate (30% off standard contract natural gas usage prices) PLUS 15% off standard contract electricity usage prices.

    Standard rates are outlined in the following pricing brochures:
    Schedule of standard contract electricity prices - ACT
    Schedule of standard contract natural gas prices – ACT

    I’m on a demand or time-of-use pricing plan, can I choose the Chilly Season plan and keep my current pricing plan?

    Yes. If you sign up to the Chilly Season plan, your pricing plan will stay the same.

    Do I have to go on direct debit EvenPay?

    No. You don’t have to set up EvenPay to sign up to the Chilly Season plan, but it is an option for you if you would like to smooth your quarterly bills into smaller, more manageable payments.

    With EvenPay, you'll have set, regular payments—so you’ll always know how much you need to pay and when. Choose between monthly or fortnightly billing options, and every six months, we’ll recalculate your payment amount based on your usage. You’ll only ever pay for the energy you use.

  • Do I need a new meter?

    No, you can choose this plan regardless of your existing meter type.

    Are there any associated fees?

    No. There’s no fee to sign up to the Chilly Season plan or to terminate your contract if you decide later that it doesn’t work for you.

    What if I move home?

    If you move during the 12-month benefit period, your Chilly Season plan will end. If the Chilly Season plan is still available when you move, and you still meet the eligibility criteria, you can sign up to the plan at your new address. If it’s no longer available, you can choose a new energy plan that works for you and your new home. We can assist you if you’re unsure.

    There will be no exit fee to close your account before the end of the benefit period. There may be a moving fee to change your address as well as other associated moving fees. If you’d like to learn more about this, check the following ACT pricing brochures:
    Schedule of standard contract electricity prices - ACT
    Schedule of standard contract natural gas prices – ACT

    How do I sign up?

    You can sign up to Chilly Season plan online only in just a few clicks.

    Start saving now

    When will the plan start?

    For existing ActewAGL customers, your plan term will start as soon as you accept the terms and conditions.

    If you’re new to ActewAGL, your plan term will start after the your cooling off period and after we’ve received your meter reading. In the ACT, your meter is read by a contracted, third-party meter reader—and this is the same no matter what energy retailer you choose. you Depending on when your next meter reading is, this may take up to three months. If you’d like to start sooner, we can arrange a special out-of-cycle meter read at a cost.

  • Eligibility criteria
    To be eligible for the Chilly Season plan you will need to have agreed to:
    - Sign-up through our website

    Terms and conditions

    Things you need to know

    By signing up using this form, you agree that you’re happy to sign up to an Ongoing Market Retail Contract with an initial 12 month benefit period for your electricity and gas.

    Your first benefit period will be: A 30% discount off your gas usage charges and 15% discount off your electricity usage charges for 12 months.

    Your first benefit period commences from when you accept the Plan or from when your account commences with ActewAGL if ActewAGL is not your current energy retailer.

    You understand and agree that if, at any time, you fail to comply with these terms and conditions, you may not be eligible to receive 30% off your gas usage charges and 15% off your electricity usage charges.

    Your discount will not apply to any miscellaneous ActewAGL charges, Greenchoice products or any government taxes, fees, charges or levies.

    This offer is only available to residential customers located in the ACT with both electricity and natural gas supplied to their premises who sign up though our website at actewagl.com.au/compare-residential-landing.

    An ACT Small Generator Buyback rate of 8.0c/kWh applies to this market contract.

    If you’re a joint account holder, this agreement covers you both.

    Following acceptance of the Plan, you will be supplied with information relevant to your plan including pricing, terms and conditions, a single written disclosure statement and cancellation and cooling-off notice.

    You can cancel your agreement anytime by notifying ActewAGL in writing at ActewAGL Retail, 40 Bunda Street, Canberra ACT, 2600 by calling 13 14 93 or by emailing assist@actewagl.com.au

    You have the right to a Standard Retail Contract with the designated retailer for your area that may not include a credit or a discount on your electricity or gas account.

    You can raise disputes with ActewAGL. If you’re unhappy with the resolution provided, you can raise the dispute with the ACT Civil and Administrative Tribunal by calling (02) 6207 7740.

    ActewAGL will contact you before your energy plan end date about a new benefit period. Your contract may be continued if you do not contact ActewAGL by the expiry of the energy plan.

    If you are not currently an ActewAGL customer, ActewAGL will become your retailer for electricity and gas after your meter is read next which may take up to 4 months.

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