Relocation

Electricity - ACT

Life support equipment: If your address is registered for requirement of life support equipment, someone must be in attendance to ensure the safety of the life support equipment recipient. Please note that work will not proceed if there is not a supporting person at the site. 

Basic Meter 
If you are wanting to relocate your basic* meter, you will need to have your electrical contractor contact your local distributor Evoenergy and complete the relevant forms. 

*Basic meter – accumulation meter installed before 1 December 2017

Smart meter 
If you are wanting to relocate your smart* meter, you will need to book in your electrical contractor to complete the work and advise us of the date and time of this appointment, we need at least 3 weeks notice to ensure the metering will align with this date. Please note: if your electrical contractor has not completed the Evoenergy required training, they will be unable to energise your property. Please contact us at smartmetering@actewagl.com.au to arrange for our metering co-ordinator to be on site at the same time.

*Smart meter – interval meter installed from 1 December 2017

Basic to smart 
If you are wanting to relocate your meter and also upgrade the meter at the same time, please complete smart meter upgrade form and ensure you state that a meter relocation is also required within the “Additional Notes” field.
Please provide us with at least 3 weeks notice for us to arrange for our metering coordinator to be on site at the same time.

Electricity - NSW

Life support equipment: If your address is registered for requirement of life support equipment, someone must be in attendance to ensure the safety of the life support equipment recipient. Please note that work will not proceed if there is not a supporting person at the site.  

Basic Meter 
If you are wanting to relocate your basic* meter, you will need to have your electrical contractor contact your local distributor:
Essential Energy 
Endeavour Energy 

*Basic meter – accumulation meter installed before 1 December 2017

Smart meter 

If you are wanting to relocate your smart* meter, you will need to book in your electrical contractor to complete the work and advise us of the date and time of this appointment, we need at least 3 weeks notice to ensure the metering will align with this date.
Please contact us here to arrange for our metering co-ordinator to be on site at the same time.

*Smart meter – interval meter installed from 1 December 2017

Basic to smart 
If you are wanting to relocate your meter and also upgrade to a smart meter at the same time, please complete the smart meter upgrade form and ensure you specify that a meter relocation is also required within the “Additional Notes” field.

Please provide us with at least 3 weeks’ notice for us to arrange for our metering co-ordinator to be on site at the same time.

 

Gas - ACT & NSW

If you require a relocation of your gas meter and/or service line relocation please complete Application To Upgrade/Downgrade Or Relocate A Gas Meter.

Once the form is submitted, we will send your request to the distributor to obtain a quote for work. Once received we will be in contact with the details. If you would like to proceed with the work and approve the quote, we will send the work order to the distributor for work to be completed.

Please allow 20 – 60 business days for this process to be complete.