New meter installation

Electricity - ACT

1. Contact your local distributor
Your builder or electrical contractor is required to contact your local distributor (Evoenergy) and submit the relevant forms to connect to the network. Information and forms can be found at Evoenergy

2. Notify ActewAGL 
Once the relevant documentation has been submitted to Evoenergy, submit the application for an electricity meter connection form. This allows us to establish your site with Evoenergy and complete required energy market transactions. This process may take up to seven business days. It is very important that this step is completed early on to avoid delays in meter installation.

3. Electrical contractor work
Your electrical contractor is required to complete all electrical work on site and submit the Certificate of Electrical Safety to Access Canberra.

4. Approval from Access Canberra
Once all requirements are submitted, Access Canberra will inspect the site and approve the work if compliant. Confirmation of their approval is placement of a sticker in the meter board.

5. Notify ActewAGL: site is ready to be metered

Site-ready checklist:

  1. All onsite Evoenergy work is complete.
  2. The application for an electricity meter connection form is submitted.
  3. All onsite electrical work is complete.
  4. All required inspections are complete. Including the placement of an Access Canberra approval sticker in the meter board.

When the checklist is completed, notify us via meterinstallations@actewagl.com.au to arrange meter installation scheduling. Installation will occur up to six business days after notification. 

Please note, should you falsely advise that a site is ready for installation resulting in technicians unable to complete the work, the process will recommence, causing delays to meter installation.

 

 

Electricity - NSW

1. Notify ActewAGL 
Submit the application for an electricity meter connection form in order to process your request.

2. NMI allocation
We will contact your electrical contractor and provide them with the NMI allocated to your site by your local distributor.

3. Contact your local distributor
Your builder or electrical contractor is required to contact your local distributor to submit the relevant forms to connect to the network.

4. Approval for connection
Once the distributor has approved the connection, the electrical contractor will be provided with a Permission to Connect (ANCxxx) or Connection Offer Number (CON). This will need to be submitted via meterinstallations@actewagl.com.au

5. Electrical contractor work
Your electrical contractor is required to complete all the electrical work in preparation for the meter installation.

6. Notify ActewAGL: site is ready to be metered

Site-ready checklist:

  1. All onsite distributor work is complete.
  2. The application for an electricity meter connection is submitted.
  3. All onsite electrical work is complete.

When the checklist is completed, notify us via meterinstallations@actewagl.com.au to arrange meter installation scheduling. Installation will occur up to six business days after notification.

Please note, should you falsely advise that a site is ready for installation resulting in technicians unable to complete the work, the process will recommence, causing delays to meter installation.

Gas - ACT & NSW

If you require an installation of a gas meter please select and complete one of the forms below:

• Gas connection and new meter for home
• Commercial natural gas connection form

Residential – Please check our current pricing brochures for the cost of a standard connection. The process takes approximately 6 to 8 weeks from receipt of the application form. Any variation from the standard connection will require a quote from Jemena Gas Networks. You will receive the quote in writing and if approved work can commence. 

Commercial - Please check our current pricing brochures for the cost of a standard connection. In addition to this cost, a quote from the local distributor Jemena Gas Networks will be required. You will receive the quote in writing once approved work can commence. This process can take between 8 to 10 weeks.

Medium Density Site - A quote from the local distributor Jemena Gas Networks will be required. You will receive the quote in writing, once approved work can commence.