Products & services
If a fault with your meter is detected, your distributor will let us know. We will then arrange for a new smart meter to be installed and will send you information regarding when this will occur. If you identify a fault with your meter please contact your local distributor to let them know.
Find out more about Emergencies, Faults and Outages.
If you identify a fault with your meter please contact Jemena to let them know.