Take charge of your energy. Better manage your consumption.
Installation of a smart meter may mean you are placed on a new pricing plan, resulting in different charges.
In 2017 the Power of Choice program introduced a range of reforms including the way electricity retailers (ActewAGL) and distributors manage metering. Every new or replacement meter must be a smart meter which will be installed by your current retailer.
Install a smart meter to see your daily electricity usage online. Make informed choices about how and when you use electricity.
Steps to follow to request a new meter installation for electricity and gas in ACT/NSW.
Installation timeframes for a smart meter at a new or existing site.
Steps to follow to relocate any meter.
To abolish your energy service and have your meter removed, we can help.
What to do for identified faults, emergencies, or outages.
A smart meter coupled with a suitable pricing plan supports you to better manage your electricity charges.
See how to read different types of meters.
The Power of Choice program introduced changes to the way that electricity retailers and distributors manage metering.
If you or someone residing at your address depends on life support equipment you are required to register to receive life support protections.