Gas connection and new meter for home

This form is used to: arrange a natural gas connection from your property boundary to your home.

Time to complete this form: approximately 7-10 minutes.

To complete this form you will need:

  • Identification (e.g. passport or drivers licence)
  • Type of appliances you are connecting in your home
  • Agent / installer details

Please note: that gas connections to new homes can only be completed once the house is at lock-up stage (i.e. the home has walls and a roof, doors and windows and there is no scaffolding/obstructions). Applications made before this stage will take longer than 6-8 weeks.

Connect to natural gas - arrange a natural gas supply to an existing meter.

PDF version - if you wish to print this form and return it via fax, email or post.

Note: a standard service line to residential dwellings may take up to 6-8 weeks, weather permitting, from the date the application form is accepted by head office.

Important: failure to provide correct information could result in a delay in connection.

Contact us: 6248 3827 or actnewcons@actewagl.com.au

 

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Application for a residential gas meter

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Read ActewAGL's privacy policy

What is this form? (PDF)

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Owner information

NOTE: The person applying for the gas connection service will be responsible for the payment of the ActewAGL natural gas bill including the quarterly supply fee and usage charges payable from the date of meter installation.

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*   dd/mmm/yyyy
  (Example 12/Dec/1988)
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Postal address
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Contact details   (at least one phone number is required)
 
(Example: 0x xxxx xxxx)
 
(Example: 0x xxxx xxxx or 04xx xxx xxx)
 
(Example: 04xx xxx xxx)
 

Installation (premises) information

 
 
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ActewAGL only services the postcodes in the list, if you live outside this area please contact your retailer.
Plumber details
 
 
(Example: 0x xxxx xxxx or 04xx xxx xxx)
 
Meter location
physical supply of natural gas example image

Please note that the meter position can be located between the front boundary and a position no more than 2 metres past the front face of the dwelling, and not behind locked gates.

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Example: On the right-hand side of the house as viewed from the street (Crawford street), 1.5 meters from the front corner of the house.
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*   metres
 







 

What gas appliances are you planning to connect now?

You must advise us what gas appliances will be installed including the quantity of each.

ApplianceQTY ApplianceQTY
Gas continuous hot flow water system Gas central heating
Gas storage hot water system Gas cooktop/cooker
Gas portable heater Gas wall oven
Gas flued heater Gas log fire 
 
 Hourly
MJ
load
  Hourly
MJ
load
Gas pool/Spa Gas hydronic in-slab heating

Note: it is important that we know your total appliance details for correct meter sizing.
 
 
Please specify if you have other appliances not listed above.
    MJ

Service Application Fee

The cost of a standard meter connection is $295 (inc GST) and will take approximately 6-8 weeks once this application is submitted. A standard connection has a service line 25 meters or less and requires a standard meter with a load up to 320MJ.

If your gas meter connection is deemed non-standard, it will take up to 10 weeks. A non-standard connection applies to a service line greater than 25 metres, meter requiring a load greater than 320MJ, battle-axe block, shared driveway, high traffic road, cliff or walls greater than 3 metres in height. A quote will be issued if any of these conditions apply prior to the commencement of any work.

Non-standard services are subject to additional charges. You will be advised of any fee variation prior to the commencement of work.

Terms and conditions

Authority to perform work is not required because this is now covered in the acceptance of the model standing offer (see below). The acknowledgment on the existing form about the on-site is now contained in the “Your Acceptance” section in the full terms and conditions.

Your acceptance



Acceptance of model standing offer



Credit Check



ActewAGL Privacy Policy

Your privacy is important to us and we are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth).

Our Privacy Policy sets out how we collect, hold, use and disclose your personal information. Our Privacy Policy is available at www.actewagl.com.au/privacy-policy and we recommend that you read it carefully.

The account holder who will be paying the service application fee
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