This form is used to: Provide your own electricity or gas meter reading if you have received an estimated bill and you think it’s incorrect.

To complete this form you will need:

  • Your account number
  • Meter number (if known)

For further information on how to read your meter, please refer to how to read your meters.

A new bill based on your own reading will be sent to you. This bill will have a new due date.

Manage your account anytime, anywhere by logging in or registering at My ActewAGL.


Provide meter self-read

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If you received an estimated electricity or gas bill, and would like to have this bill adjusted, you can provide your own meter reading. Simply fill in the online form and submit your request. Alternatively you can text a photo of your meter reading along with your account number to 0436 807 109.

Please note: You will need to provide your own reading before the payment due date as stated on your estimated bill. Requests received after this date may not be processed.

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