Help & advice
NSW medical energy rebate
If you are an electricity account holder with a current Pensioner Concession card, Health Care card or Veterans' Affairs gold card, and someone residing at your home has a medical condition which causes an inability to self-regulate body temperature, you may be eligible for a further rebate on your electricity charges.
The electricity rebate is calculated on a daily basis and will appear on your bill as a separate line item.
To be eligible for the rebate for each billing period:
To apply for the rebate you must print and complete a NSW medical energy rebate form. Relevant parts of the form must be completed and signed by both the account holder and a medical practitioner who has been treating the patient for at least 3 months.
If you are having difficulty understanding the form, please refer to the guide to the NSW medical energy rebate document.
To complete this form you will need:
Return the completed form to:
Customer Services ActewAGL
GPO BOX 366
Canberra ACT 2601
Fax: 02 62483244
If you require assistance, or if your circumstances change and you are no longer eligible for this rebate, please call us on 13 14 93.
This rebate is effective 1 January 2010. Applications must be submitted as soon as possible, prior to the issue of the first account on which the rebate is claimed. Retrospective adjustments may be made.
GST applies to the balance of your electricity account after the rebate has been deducted.
If you have any difficulty completing your application, please call ActewAGL on 13 14 93.
For more information, including the current rebate rate, contact NSW Department of Trade and Investment.