Help & advice
ACT life support rebate
If the life support equipment you depend on is electrically operated or requires a fresh supply of water then the account holder of your principal place of residence may be entitled to a rebate on the electricity account and/or the water usage charges.
The rebate is calculated on a daily basis. Each rebate will appear on the electricity and/or water bill as a separate line item.
To be eligible for the rebate:
The following electrically-operated life-support equipment entitles the applicant to an electricity life-support rebate:
To be eligible for the Medical Heating and Cooling rebate an applicant must:
Qualifying Medical Conditions for Life Support Rebate – Medical Heating and Cooling Rebate
To be eligible for the Home Haemodialysis rebate an applicant must provide:
To apply, simply print the Life Support Electricity Rebate Application Form, fill it in, sign it and attach the appropriate authorisation, sending it to:
Customer Services ActewAGL
GPO Box 366
Canberra ACT 2601
Fax: 02 6248 3244
or phone 13 14 93 for assistance.
To complete this form you will need:
You will need to fill out a new application if you change your address. Applications must be submitted as soon as possible, prior to the issue of the first account on which the rebate is claimed. Retrospective adjustments may be made.
GST applies to the balance of your electricity account after the rebate has been deducted. Water and sewerage are GST free.
If you require any further information have any difficulty completing your application, please call ActewAGL on 13 14 93.
For more information, including the current rebate rate, visit ACT Government Assistance.
© 2018 ActewAGL Retail