Help & advice
Code of conduct
ActewAGL is committed to building a diverse workforce where employees’ individual differences and attributes are respected and valued. ActewAGL is committed to its staff and ensuring their health and wellbeing. The organisation does not tolerate discrimination, unsafe work practices, fraudulent behaviour, and other inappropriate behaviour. ActewAGL requires employees to align their behaviour and work practices with this Code of conduct and its policies and procedures.
ActewAGL requires employees to adhere to the following guidelines.
The Drug and Alcohol Policy (PDF, 305 KB) applies to all workers and contractors of ActewAGL Retail and ActewAGL Distribution.
To meet our customer needs and deliver outstanding customer service, employees will:
Breaches of the code may result in disciplinary action as detailed In the ActewAGL Enterprise Agreement or the relevant Management Services Agreement.
If you wish to report a suspected breach of the code, please contact us on 13 12 93.
For information about reporting fraudulent behaviour visit our Theft and Fraud page.
ActewAGL employees should refer to the Code of conduct procedure on the intranet for further information.