About our business

We are an electricity and gas retailer proudly based in the nation’s capital and for more than 100 years we’ve been an active part of the community.  Our customers enjoy among the cheapest electricity prices in the country. 

We’ve built a special relationship with the region we serve, getting behind local teams, charities and community events. And as the world around us continually changes, we’re exploring innovative energy solutions to help you take control of the energy you use. 

When it comes to being your local energy retailer, we’ll always be there for you.

Who we are

Today over 195,000 residential and business customers are supplied with electricity across the ACT and NSW, along with 145,000 gas customers. 

We’re always looking to the future to make sure you have access to the energy solutions you want. Assisting our customers to manage their energy is an important focus for us and we offer a range of programs, initiatives and workshops to help meet their needs.

Our vibrant sponsorship and events program supports grassroots and elite sports teams, charities and community events. We also get behind local business and are one of the largest employers in the ACT, working across a range of disciplines.

ActewAGL Retail sells electricity and natural gas, along with managing customer service and marketing functions in a competitive market. Our footprint extends to centres such as Queanbeyan, Goulburn, Yass, Young, Nowra and Bega.

Our mission

At ActewAGL, our mission is to offer our customers the safe, reliable and sustainable energy solutions they want.

Our history

Although ActewAGL was set up in October 2000, with our predecessors we've been supplying reliable essential services to Canberra and the region since 1915.

The journey began in 1915 with the Kingston Powerhouse, which was built to supply the newly established national capital. Over the years, we've contributed to the building of Canberra’s vital infrastructure and we continue to lay the foundations for new suburbs and precincts.

Who owns ActewAGL?

ActewAGL was set up in October 2000 when the Australian Gas Light Company (AGL) and Icon Water Limited (formerly ACTEW Corporation), an ACT Government owned corporation, entered into Australia's first utility joint venture. Today ActewAGL is made up of two partnerships.

ActewAGL Retail is owned equally by Icon Water Limited and AGL Energy Ltd via subsidiary companies.

ActewAGL Distribution is owned equally by Icon Water Limited and Jemena Ltd via subsidiary companies.

Diagram of ActewAGL's owners

Learn more about our joint venture board

Learn more about our executive team