Significant change happening at ActewAGL

Friday 01 December 2017

From 1 January 2018, the part of ActewAGL that looks after the electricity and gas networks will be changing its name to Evoenergy.

ActewAGL CEO Michael Costello said “It’s important the community understands this change so during summer storms, bushfires or extreme heat they know it’s Evoenergy who will be responding. “From 1 January, it will be Evoenergy who gets the power back on. Staff uniforms and vehicles are being rebranded and identification passes are being updated.

“This is simply a name change. What doesn't change is our commitment to you. We will continue to maintain the electricity and gas networks with a high standard of service, safety and reliability.”

Residents can continue to report unplanned outages on the emergencies and faults line 13 10 93 for electricity and 13 19 09 for gas.

From January planned and unplanned outage information will be available by following @EvoenergyACT on Twitter and Facebook.

Why is this change happening?

This change has been brought about from a decision by the Australian Energy Regulator.

The Australian Energy Regulator (AER) published its ring-fencing guidelines on 30 November 2016. The main impact of the ring-fencing guidelines is that ActewAGL’s electricity network business can no longer use the ActewAGL brand from 1 January 2018.

While the Gas Networks business doesn’t fall under the AER’s ring-fencing guidelines, the organisation has made the decision to ensure consistency by also including the Gas Networks business under the Evoenergy brand. 

Evoenergy Attire

Image Caption: Evoenergy attire

Michael Costello CEO Evoenergy

Image Caption: CEO Michael Costello


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