Contact numbers

Below we provide a range of contact details to assist you quickly locate the information or services that you need.

Product sales and services

Product sales and services

13 14 93

Monday to Friday 8.00am to 6.00pm

  • Connecting your services
    Connecting your services with ActewAGL is easy. Simply call us to find out how you can save with our discounts and offers.
  • Moving soon?
    Take your electricity and gas with you! We'll get you connected so you can use your energy on moving day.     

Customer account enquiries

13 14 93

Monday to Friday 8:00am to 6:00pm

Calling from overseas  +61 2 6248 3400

Language assistance — 24 hours

Language assistance — 24 hours – 13 14 50


Language assistance

Language assistance information with phone number


TTY for the hearing impaired

TTY for the hearing impaired

Electricity and natural gas

13 36 77

ActewAGL Energy Shop

ActewAGL Energy Shop — 6280 0994

See and buy the latest and best hot water, heating and cooling appliances.

100 Gladstone Street, Fyshwick