Products & services
Street to house natural gas connection form
This form is used to: arrange a natural gas connection from your property boundary to your home.
Time to complete this form: approximately 7-10 minutes.
To complete this form you will need:
Please note: that gas connections to new homes can only be completed once the house is at lock-up stage (i.e. the home has walls and a roof, doors and windows and there is no scaffolding/obstructions). Applications made before this stage will take longer than 6-8 weeks.
Connect to natural gas - arrange a natural gas supply to an existing meter.
PDF version - if you wish to print this form and return it via fax, email or post.
Note: a standard service line to residential dwellings may take up to 6-8 weeks, weather permitting, from the date the application form is accepted by head office.
Important: failure to provide correct information could result in a delay in connection.
Contact us: 6248 3827 or email@example.com
ActewAGL takes your privacy seriously.
We take many steps to protect your privacy and keep your personal information secure.
The information you give us will never be provided to third parties or used to send unsolicited emails.
What is this form? (PDF)
NOTE: The person applying for the gas connection service will be responsible for the payment of the ActewAGL natural gas bill including the quarterly supply fee and usage charges payable from the date of meter installation.
Please note that the meter position can be located between the front boundary and a position no more than 2 metres
past the front face of the dwelling, and not behind locked gates.
$295 (inc. GST) for New Installation Only*
$0 (inc. GST) for Meter Only and Meter Upgrade/Downgrade*
A variable fee is charged by the distributor for the Removal/ Abolishment service. You will be notified of these charges prior to commencement of work.
*Non-standard services are subject to additional charges. You will be advised of any fee variation prior to the commencement of work.
Authority to perform work is not required because this is now covered in the acceptance of the model standing offer (see below). The acknowledgment on the existing form about the on-site is now contained in the “Your Acceptance” section in the full terms and conditions.
I hereby authorise ActewAGL Retail to arrange, on my behalf, for my Distributor to carry out the Basic Connection Service to the Premises and acknowledge that by submitting this form, I am indicating that the terms set out in my Distributor's model standing offer for basic connection service ( a copy of which can be requested from my Distributor) are acceptable to me.
I authorise ActewAGL to conduct a credit check and use any relevant information obtained about my credit history to enable ActewAGL to establish my creditworthiness.
By submitting this application, I acknowledge that this information may be used to assess my application; to assess the credit which may be provided; to assist me to avoid default and to notify other credit providers of my default; to assist in the collection of overdue payments and to provide information to any person who proposes to guarantee or has guaranteed payment of my account.
ActewAGL's Credit Reporting Policy is available at www.actewagl.com.au/Help-and-advice/Legal/Privacy-policy.
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