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Still need more information? Take a look at some of our popular topics when considering making the move to ActewAGL.

Why choose ActewAGL?

We’re a local energy company, run by local people and support the local community. And here’s a few more reasons why to choose ActewAGL.

  • You know what you’re getting with us. We’re local, we’ve got the lowest electricity prices* in Australia and we’re here to stay.
  • Our award-winning# customer service teams are right here in the ACT.   
  • Access to flexible payment options letting you control the way you pay.    
  • We’ve got more than 76 ways you can take control of your energy costs.
  • We give back to the community through sponsorships and support for fundraising, events and philanthropy throughout the ACT and south-east NSW.
  • We employ over 800 local people.


*AEMC Electricity Price Trends Report
#Customer Service Benchmarking Australia – energy sector, 1 July 2012 to 31 December 2014.

How do I switch to ActewAGL?

When you choose to switch to ActewAGL we’ll take care of all the details for you.

Switching happens in four easy steps:

  1. Sign up online or call us and tell us you’re joining ActewAGL
  2. We’ll let your existing energy company know you’re switching
  3. Your existing energy company lets us know your final meter reading
  4. You’re switched. It’s that easy.

When all of this is done, you’ll receive a Welcome information pack from us. You can also expect at least one more bill from your existing provider, and receive your first bill from ActewAGL about 3 months after you switch providers.

Pricing information

Considering switching or moving home? Our energy plans are based on our schedule of charges. Take a look - and remember to make sure you're getting the best discount off these tariffs by signing up to one of our offers. Compare offers online or contact us!