Help & advice
Electricity and natural gas theft report form
Please report suspected electricity or gas theft in the Australian Capital Territory (ACT) by calling 13 14 93 or completing the online form below. Your report will be investigated by the ActewAGL security team.
Please note: Theft of electricity or natural gas and interference with ActewAGL's equipment are serious offences which attract substantial penalties. In the long run, it costs you money. Tariffs have to be adjusted to compensate for losses.
Your information is completely confidential.
We will endeavour to contact you within 5 working days. If you want to change your application or you have any questions about the form please contact us.
Please note: If you think the premises you have moved into have been interfered with in regard to the theft of electricity or natural gas, do not attempt repairs until it has been inspected by ActewAGL and advice given.
Contact us: 13 14 93
ActewAGL takes your privacy seriously.
We take many steps to protect your privacy and keep your personal information secure.
The information you give us will never be provided to third parties or used to send unsolicited emails.
What is this form? (PDF)
Note: The address must be located in the ACT.