Contact us

At ActewAGL we are committed to providing you with superior customer service.

Popular contacts

Accounts & sales – 13 14 93
Monday to Friday 8.00am to 6.00pm

24 hours faults and emergencies
Electricity – 13 10 93 / Natural gas – 13 19 09

Follow us on FaceBook Follow us on Twitter Follow us on YouTube


Head office: 40 Bunda St Canberra 2600
Postal address: GPO Box 366 Canberra ACT 2601

Full contact list

ActewAGL enquiry form

If this enquiry is urgent please call us on 13 14 93 during business hours.

For faults and emergencies please call

  • Electricity on 13 10 93
  • Natural gas on 13 19 09

We will endeavour to respond to your enquiry within 3 working days.

Security statement

ActewAGL takes your privacy seriously. We take many steps to protect your privacy and keep your personal information secure. The information you give us will never be provided to third parties or used to send unsolicited emails.

Read ActewAGL's privacy policy

What is this form? (PDF)

* Required fields

Enquiry type


Personal details


Contact details

(Example: 0x xxxx xxxx or 04xx xxx xxx)

Account details


Enquiry details