Schedule of charges for residential electricity supply from 1 July 2008
These charges apply to residential customers in the ACT from 1 July 2008.
For premises with standard meters, it is assumed that consumption each day is equal to the daily average. For meter reading periods that bridge 1 July 2008, consumption prior to 1 July is charged at 2007-08 rates.
This schedule only shows charges relating to the home, for a full schedule of fees and charges please refer to the 
Standard retail electricity supply schedule of charges from 1 July 2008.
For further information and terms and conditions please refer to the ACT electricity supply standard customer contract and the ACT electricity connection standard customer contract.
You may also bundle your natural gas, electricity, internet and telephony services and receive great savings!
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GST
exclusive |
GST
inclusive |
1 |
Always Home@ActewAGL plan |
|
|
| |
The Always Home@ActewAGL plan charge shall be: |
|
|
| |
|
47.00¢ |
51.700¢ |
| |
- or if the customer pays their electricity account through the ActewAGL direct debit arrangements*, a supply charge per day of
|
42.00¢ |
46.200¢ |
| |
|
12.90¢ per kWh |
14.190¢ per kWh |
2 |
Always Home@ActewAGL Saver plan |
|
|
| |
The Always Home@ActewAGL Saver plan charge shall be: |
|
|
| |
|
67.60¢ |
74.360¢ |
| |
- or if the customer pays their electricity account through the ActewAGL direct debit arrangements*, a supply charge per day of
|
62.60¢ |
68.860¢ |
| |
- consumption for the first 60 kWh per day
|
11.35¢ per kWh |
12.485¢ per kWh |
| |
|
12.90¢ per kWh |
14.190¢ per kWh |
3 |
Always Home@ActewAGL Saver Plus plan |
|
|
| |
The Always Home@ActewAGL Saver Plus plan charge shall be: |
|
|
| |
|
$1.106 |
$1.2166 |
| |
- or if the customer pays their electricity account through the ActewAGL direct debit arrangements*, a supply charge per day of
|
$1.056 |
$1.1616 |
| |
- consumption for the first 165 kWh per day
|
9.90¢ per
kWh |
10.890¢ per kWh |
| |
|
12.90¢ per kWh |
14.190¢ per kWh |
4 |
Always Home@ActewAGL SmartSaver plan |
|
|
| |
The Always Home@ActewAGL SmartSaver plan charge shall be: |
|
|
| |
|
47.00¢ |
51.700¢ |
| |
- or if the customer pays their electricity account through the ActewAGL direct debit arrangements*, a supply charge per day of
|
42.00¢ |
46.200¢ |
| |
- for energy at peak times (as defined)
|
16.20¢ per kWh |
17.820¢ per kWh |
| |
- for energy at shoulder times (as defined)
|
12.60¢ per kWh |
13.860¢ per kWh |
| |
- for energy at residential off-peak times (as defined)
|
9.80¢ per kWh |
10.780¢ per kWh |
| |
- for residential controlled off-peak energy (as defined)
|
8.85¢ per kWh |
9.735¢ per kWh |
* Note: the direct debit discount does not apply to direct debits against a credit card.
7 |
Off-peak 1 / 2 Electricity plan (obsolete) |
|
|
| |
The off-peak 1 / 2 charge shall be: |
|
|
| |
|
7.60¢ per
kWh |
8.360¢ per kWh |
8 |
Off-Peak Saver Electricity plan |
|
|
| |
The Off-Peak Saver Electricity plan charge shall be: |
|
|
| |
|
8.85¢ per
kWh |
9.735¢ per kWh |
Electricity miscellaneous fees and charges
15 |
Service charges |
GST
exclusive |
GST
inclusive |
15.1 |
For establishment of a new customer account |
$27.73 |
$30.50 |
15.2 |
Visit to re-energise or de-energise a premises: |
|
|
| |
- business hours re-energise
|
$44.55 |
$49.00 |
| |
|
$97.27 |
$107.00 |
| |
- business hours de-energise (not for late payment)
|
$40.91 |
$45.00 |
15.3 |
Special meter read; for example check read (second within a billing period) |
$29.09 |
$32.00 |
15.4 |
Disconnection notification fee (for late payment) |
$12.82 |
$14.10 |
15.5 |
Attendance (debt collection) first visit in a 12-month period (in business hours) |
$46.36 |
$51.00 |
| |
Attendance (debt collection) within a year of a previous visit (in business hours) |
$63.64 |
$70.00 |
15.6 |
De-energise a premises for late payment |
$75.45 |
$83.00 |
15.7 |
Field visit read only (visit to de-energise a premises for late payment) |
$54.55 |
$60.00 |
16 |
Miscellaneous charges |
|
|
16.1 |
Dishonoured cheque and credit card reversal (administration
charge).
The greater of: |
|
|
| |
|
$12.73 |
$14.00 |
| |
- or per cheque or reversal
|
$29.09 |
$32.00 |
16.2 |
Direct debit reject (administration charge) |
$8.18 per reject |
$9.00 per reject |
16.3 |
Refund (administration charge other than first in a 12-month period) |
$27.27 per refund |
$30.00 per refund |
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16 |
Domestic solar generation |
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|
|
If a customer has a grid-connected, solar energy generation system, the following arrangements shall apply. The customer will pay the published charge for the net amount of the energy imported from ActewAGL’s network. In the event that the customer is a net exporter of energy over a billing period, then ActewAGL will purchase the net energy exported at a rate of 7.4¢ per kilowatt hour. The customer will continue to pay the supply charge. This arrangement is available only to domestic customers with less than 10 kilowatts installed capacity of solar generation. |
Payment assistance
ActewAGL offers a range of flexible payment options.
If you would like information on these or if you need payment assistance, call us on 13 14 93.
If you genuinely cannot afford to pay your account and ActewAGL is unable to assist, you may also apply to the Energy and Water Consumer Council (EWCC), telephone 6207 7740, for assistance.
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