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Request a bill extension

If you need more time to pay your bill, we're here to help.

Get more time to pay.

We know life doesn't always go according to plan, and sometimes situations arise that make it tough to pay bills on time. If you need a bit more time to make a payment, let us know as early as you can. You can request an extension of your payment due date online by logging into your account via My.ActewAGL or calling us on 13 14 93.

More bill support


EvenPay


Keep bill payments simple and predictable by smoothing your annual energy costs over smaller, fortnightly or monthly automatic payments.
Learn more

Financial hardship programs


We offer programs and initiatives to help those experiencing financial difficulties.
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Concessions and rebates


Ensure that you aren't missing out on any concessions or rebates you may be eligible for.
Learn more

Compare energy plans


Check that you're on the best energy plan for you. Simply enter a few details and we'll show you how much you could be saving.
Learn more

Energy saving tips


Helpful ways you can take control of your energy use.
Learn more

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