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Enquiry form
Other online forms
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Faults and emergencies — 24 hours |
Electricity |
13 10 93 |
Natural gas |
13 19 09 |
Water, sewerage and stormwater |
13 11 93 |
Hot water repairs and replacements |
13 22 45 |
Grapevine (internet)
Monday to Friday — 8.00am to 9.00pm
Saturday — 11.00am to 7.00pm
Public holidays — 11.00am to 7.00pm
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13 35 00 |
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Customer account enquiries
8.00am to 6.00pm Monday to Friday
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Electricity, water, sewerage and complaints |
13 14 93 |
Natural gas |
13 18 86 |
Grapevine ISP services |
13 35 00 |
Compliments and complaintsMore information... |
13 14 93 |
TTY for hearing impaired |
Electricity, water, sewerage, Grapevine ISP services and complaints |
6248 3179 |
Natural gas |
1800 813 028 |
Language assistance — 24 hours
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13 14 50 |
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Product sales and services |
One call connects all
8.00am to 8.00pm Monday to Friday
9.00am to 3.00pm Saturday
Moving home? Connect your electricity, natural gas, internet, phone, mobile phone and digital television with just one call.
More information... |
13 12 93 |
Bundles
Bundle your electricity, natural gas, telephone and internet services to save money.
More information... |
13 12 93 |
Greenchoice (green energy)
More information... |
13 14 93 |
Grapevine (internet services)
More information... |
13 35 00 |
ActewAGL Home Services
Natural gas appliance repairs and electrical services for your home.
More information... |
13 17 66 |
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ActewAGL Energy Shops
145 Gladstone Street, Fyshwick
99 Kinghorne Street, Nowra
174 Princes Highway, South Nowra
84 Auburn Street, Goulburn
78 Main Street, Young
More information... |
13 22 45 |
Homeconnect store
182-200 City Walk, Canberra City
Shop 72 Westfield Woden, Keltie Street
More information... |
1800 114 115 |
ActewAGL and TransACT outlets |
Carol's Retravision, 66-68 Vulcan Street, Moruya |
4474 4115 |
Leading Edge Electronics, 130 Princes Highway, Ulladulla |
4454 5588 |
More information... |
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Technical advice
8.30am to 5.00pm Monday to Friday
Advice on new installations, technical regulations and building requirements
for electricity, natural gas, water, sewerage, tradewaste and stormwater. |
6248 3555 |
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ECOWISE Environmental
More information... |
6270 7650 |
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Water conservation measures information |
6248 3131 |
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ActewAGL House
221 London Circuit
Canberra City ACT 2600
GPO Box 366
Canberra City ACT 2601 |
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Media Contacts
Mobile: 0414 515 359
Email: marketing@actewagl.com.au
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