ActewAGL networks customer centre

This area is designed to provide you with information regarding processes and obligations that you and your chosen tradepeople must complete when connecting or modifying existing physical connections (such as installing, relocating or changing meters) on our network.

Connecting solar

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Gas connection

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Contact Networks

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Your responsibilities and the process your chosen tradespeople will need to complete on your behalf when connecting to our network.

Overview - connection types and requirements Choosing qualified tradespeople Connecting solar systems to the network Physical connection services


Safety is first and foremost in everything we do. Below you will find information on how to keep safe around our network.

Building near utility assets Required clearances around infrastructure List of accredited tree surgeons View all safety topics


Specific customer supply and connection agreements and prices for each of the networks are provided below.

Network prices Your rights and obligations Network compliments and complaints Network frequently asked questions