Solar savings for eligible low income households

Tuesday 19 December 2017

Today, General Manger Retail Ayesha Razzaq announced that ActewAGL has been selected as the successful tenderer in delivering the ACT Government's Solar for low-income households program. This program will see more than 500 Canberrans benefiting from subsidised solar systems.

“This program is an opportunity for households selected by the ACT Government to have solar panels installed as a means of making long-term energy savings,” said Ayesha.

“Today’s announcement provides eligible Canberrans access to renewable energy devices that they would otherwise not be able to afford.

“The first recipient of this program received a 5kW solar system from ActewAGL, which is expected to halve their electricity bill within the next 12 months.

“By delivering this installation service, ActewAGL continues to work towards its commitment to deliver energy savings to low income households.

“We look forward to working with the Environment, Planning and Sustainable Development Directorate to rollout solar systems and upgrades to the recipients chosen through the government’s selection process,” concluded Ayesha.

This program is open to all ACT electricity consumers.

Solar savings for eligible low income households

Photo caption: (left to right) ActewAGL Retail Sales Manager, Tony Muckle with the first recipient of the Solar for low-income households program and Minister for Climate Change and Sustainability, Shane Rattenbury. 

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Who is eligible?

The ACT Government has committed $2m over 4 years for the supply and installation of rooftop solar for low income ACT households who must be in possession of one of the following concession cards and who own their own home:

a) Age pension;

b) Bereavement Allowance;

c) Carer Payment;

d) Disability Support Pension;

e) Newstart or Youth Allowance; and

f) Parenting Payment (Single)

For each individual applicant under this scheme, ActewAGL will complete a cost benefit analysis to ensure customers also meet the following considerations in order to be eligible:

1. Solar system payback period not to exceed 5 years for applicant; and

2. Ensure out of pocket expenses after allowing for the benefit of the solar installation does not exceed $10 per fortnight.

When does the program start?

The program was officially launched on 19 December 2017. 

How can I apply?

Individuals that meet the eligibility criteria can contact the Actsmart Household team on 13 22 81 or email at Actsmart will confirm your eligibility and refer you to ActewAGL, where we’ll undertake a detailed cost benefit analysis and suitability assessment of your household for the program. 

Where can I find more information?

For more information on this program, visit or call Access Canberra on 13 22 81. If you’d like more information on solar and battery storage, contact the ActewAGL Solar team online

What are the details of the subsidy?

Eligible low-income householders will be offered a rebate of up to 60% of the total system costs with the residual balance repaid over a 3 year period on ActewAGL's interest-free payment plan which has been tailored for this program.