- Customer is an ACT resident.
- A Life Support medical confirmation and rebate form must be completed and signed by the account holder as well as a registered medical practitioner and returned by post to:
ActewAGL Retail Life Support
GPO Box 366
Canberra ACT 2601Or by email to life.support@actewagl.com.au
- You must provide certification from a medical practitioner that your medical condition requires heating or cooling to prevent severe exacerbation of your condition or risk of complications.
- In order to be eligible for a rebate, you must also hold a valid Centrelink/Department of Veteran Affairs concession card.
- The property relating to the account has to be the sole or principal place of residence of the applicant.
- You’re required to advise of your Life Support status each time you change your address and may be required to fill out a new application. Applications must be submitted as soon as possible, prior to the issue of the first bill on which the rebate is claimed. Retrospective adjustments can be made.
- You are required to notify ActewAGL if you are no longer eligible for the Life Support equipment protections/Life Support rebate.
- GST applies to the balance of your bill after the rebate has been deducted.
The version of your browser is too dated for some of our website features.
For the best digital experience possible, take a moment to update your browser now.
Search
Search suggestions and help
Popular searches
Need more help?
13 14 93
News and info
Financial assistance
ActewAGL acknowledges the Traditional Custodians of the Canberra region, the Ngunnawal and Ngambri peoples, and pays respect to their Elders past and present. We recognise and celebrate all First Peoples’ continuing connections and contributions to the regions in which our footprint extends.
13 14 93
ActewAGL acknowledges the Traditional Custodians of the Canberra region, the Ngunnawal and Ngambri peoples, and pays respect to their Elders past and present. We recognise and celebrate all First Peoples’ continuing connections and contributions to the regions in which our footprint extends.