Energy customers targeted by hoax calls

Thursday 20 April 2017

ActewAGL has been made aware of hoax calls occurring this afternoon from a call centre claiming to be an energy provider. The caller threatens to shut off power unless a payment is made to a specified bank account.

Customers can report this hoax by visiting www.scamwatch.gov.au/report-a-scam or calling 1300 795 995.

ActewAGL would like to reassure customers that their personal data remains safe and has not been compromised in any way.

If you are suspicious of a caller claiming to be from ActewAGL and are concerned about your account, please call us on 13 14 93.

For further media information only:

ActewAGL
Mobile: 0414 515 359