ACT life support rebate — electricity and/or water and sewerage

If the life support equipment you depend on is electrically operated, you may be entitled to a rebate on your electricity account.

Likewise, if you're a residential property owner using life support equipment that depends on a fresh supply of water, you may be entitled to a rebate in water usage charges.

The electricity rebate is calculated on a daily basis. Each rebate will appear on your respective bill as a separate line item.

Please note

You need not be listed as the current account holder to be eligible. The rebate will apply to the account belonging to the sole or principle place of residence of the person using the life support equipment.

Eligibility

To be eligible for the rebate:

• the life support equipment must be prescribed by an ACT medical practitioner for the treatment of a life–threatening condition
• only one rebate will be allowed for an account in each billing period
• the property relating to the account has to be the sole or principle place of residence of the applicant
• the applicant has to provide ActewAGL with a current letter of authority signed by the applicant's ACT medical practitioner or an authorised officer of the ACT Department of Health, specifying the type of equipment and the amount of time in use.

The following electrically operated life support equipment entitles the applicant to an electricity charge rebate:

dialysis machine oxygen concentrator respirator CPAP regulator insulin pump and other apparatus, subject to approval.

airbed vibrator longstay life support nebuliser LS reference TPN device

Applicants dependent on water usage life support remissions are eligible for the water and sewerage charge rebate.

Application

To apply, simply print this form, fill it in, sign it and attach the appropriate authorisation to:

Customer Services ActewAGL
GPO BOX 366
Canberra ACT 2601
Fax: 02 62483244

or phone 13 14 93 for assistance.

To complete this form you will need:

• a current letter of authority signed by your ACT medical practitioner or an authorised officer of the ACT Department of Health, specifying the type of equipment and the amount of time use
• your ActewAGL account details for electricity and/or water and sewerage.

Please note

You will need to fill out a new application if you change your address. Applications must be submitted as soon as possible prior to the issue of the first account on which the rebate is claimed. Retrospective adjustments may be made.

Goods and services tax

GST applies to the balance of your electricity account after the rebate has been deducted. Water and sewerage are GST free.

Contact information

If you have any difficulty completing your application, please call ActewAGL on 13 14 93.