Shoalhaven region natural gas charges — residential

These natural gas tariffs apply to residential customers in the Shoalhaven region from 1 July 2008. Accounts issued on or after this date will, where appropriate, be charged on a pro-rata basis.

You may also bundle your natural gas, electricity, internet and telephony services and receive great savings!

For further information and terms and conditions please refer to the NSW natural gas supply contract and customer charter.

Refer to the table below for service charges.


1

Residential

GST
exclusive
GST
inclusive

1.1

Always Home@ActewAGL economy tariff

 

Supply fee ($/qtr)

38.37

42.21

 

Usage rate (¢/MJ)

1.725

1.8975

1.2

Always Home@ActewAGL Transition tariff (obsolete)

 

Supply fee ($/qtr)

31.30

34.43

 

Usage rate (¢/MJ)

 

 

  • First 500 MJ/qtr
  • Thereafter

0.000
3.029

0.000
3.3319

3

Miscellaneous fees and charges — NSW (Shoalhaven region)

GST
exclusive
GST
inclusive

3.1

Account establishment fee

$22.50

$24.75

3.2

Account establishment fee (pensioners)

$11.10

$12.21

3.3

Collector call fee

$34.00

$37.40

3.4

Disconnection/reconnection fee

$79.70

$87.67

3.5

After-hours reconnection

$114.00

$125.40

3.6

High bill field visit

$55.70

$61.27

3.7

Late payment fee

$11.10

$12.21

3.8

Dishonoured payment

$23.90

$26.29

3.9

Special meter read

$41.20

$45.32

3.10

Network disconnection fee

$103.50

$113.85

3.11

Meter testing charges:

  • 12 cubic metres
  • 33 cubic metres
  • 85 cubic metres
  • 300 cubic metres
  • 880 cubic metres

 

$47.80
$68.20
$91.10
$342.40
$913.80

 

$52.58
$75.02
$100.21
$376.64
$1,005.18

3.12

Security deposit
(refund after residential bills paid on time for one year)

Up to 1.5 times the average quarterly account (standard charge $150)(no GST)

Payment assistance

ActewAGL offers a range of flexible payment options. If you would like information on these or if you need payment assistance, call us on 13 14 93. If you genuinely cannot afford to pay your account and ActewAGL is unable to assist, you may also apply to the Energy and Water Consumer Council (EWCC), telephone 6207 7740, for assistance.

Contact us: 13 14 93 | Online enquiry