Water prices

These prices will apply from 1 July 2010:

• Supply charges
• Miscellaneous fees
• Miscellaneous charges
• Water main connection charges

For further information and terms and conditions please refer to the  ACT water and sewerage connection and supply standard customer contract.

Water

Annual charges for water services are billed quarterly.

GST does not apply to water services unless otherwise stated.

For a full schedule of charges please refer to the  Water and Sewerage schedule of charges from 1 July 2010.

3	Water charges Please note: References to supply include "or availability of supply".
3.1	Where water services are provided to any class of chargeable land in a meter reading period that ends after 30 June, the supply charge will be at the rate applicable at the time the meter is read. Consumption on and from 1 July 2010 will be charged at the 2010-11 rates. Consumption prior to 1 July 2010 will be charged at the 2009-10 rates.

3.2	Standard
	The standard charge shall be:
	a supply charge to each parcel of land	$92.08 per annum
	and for the first 0.548 kilolitres supplied on average per day of the billing period	$2.00 per kL
	plus, for all water supplied in excess of 0.548 kilolitres on average per day of the billing period	$4.01 per kL
	or in a case of water supplied to a school or church or ecclesiastical establishment, for all water supplied in excess of 0.548 kilolitres on average per day of the billing period	$2.00 per kL

3.3	Multiple domestic
	The multiple domestic charge shall be:
	a supply charge to each residential unit	$92.08 per annum
	Plus, in respect of each residential unit:
	for the first 0.548 kilolitres of water supplied on average per day of the billing period	$2.00 per kL
	and, for all water supplied in excess of 0.548 kilolitres on average per day of the billing period	$4.01 per kL

3.4	Units and common property
	The units and common property charge shall be:
	a supply charge to each unit	$92.08 per annum
	Plus, for each unit and the common property:
	for the first 0.548 kilolitres of water supplied on average per day of the billing period	$2.00 per kL
	and, for all water supplied in excess of 0.548 kilolitres on average per day of the billing period	$4.01 per kL
3.5	Unmetered charge
	The unmetered charge for each parcel of land shall be:	$442.96 per annum
3.6	Unconnected charge
	The unconnected charge for each parcel of land shall be:	$92.08 per annum
3.7	The charge for the sale of water from an ACTEW Corporation main other than through a meter or to a parcel of land shall be	$4.01 per kL
3.8	Supply of water through a metered hydrant standpipe	$4.01 per kL

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4	Water charging categories The charging categories under 4.1, 4.2 and 4.3 are for land that is both connected to the water supply network and metered.
4.1	Standard charge This charge applies to a parcel of land with a single residential dwelling, business premises, a school, church, ecclesiastical establishment, the Australian National University, the University of Canberra and any other parcels of land not covered by the other categories.
4.2	Multiple domestic charge This charge applies to a parcel of land with more than one residential unit (for example, flats, dual occupancy or multiple residential buildings), other than unit title and community title developments. For billing purposes, water consumption is averaged across the number of residential units.
4.3	Units and common property charge This charge applies to each unit and common property in a unit title or community title development.
4.4	Unmetered charge This charge applies to a parcel of land that is connected to the water supply network, but which is not metered.
4.5	Unconnected charge This charge applies to a parcel of land that is not connected to the water supply network, but where water supply infrastructure has been installed and is available to supply water to the land.
4.6	Short tenancy charge Where a parcel of land is held under a monthly or quarterly tenancy from the Territory, the relevant charge shall be apportioned on a pro-rata basis according to the proportion of the year for which the customer has held the tenancy.

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5	Miscellaneous fees	GST-exclusive	GST-inclusive
5.1	Fee for a special reading of a water meter	$34.00	(no GST)
5.2	Fee for testing a standard 20 mm water meter Notes: Testing fees for meters larger than 20mm are by individual quote. Meter testing fees are refundable where a test shows a meter to be defective as defined in the Water Metering Code.	$228.00	(no GST)
5.3	Fee payable upon request for a certificate showing the amount of charges payable in respect of a quantity of water or of a parcel of land	$30.00	(no GST)
5.4	Attendance (debt collection or disconnection/restriction): first visit in a 12-month period (in office hours)	$54.00	(no GST)
	within a year of a previous visit (in office hours)	$74.00	(no GST)
5.5	Reconnection fee (following disconnection/restriction for non payment)	$52.00	(no GST)

6	Work as executed drawings	GST-exclusive	GST-inclusive
6.1	Work as executed drawings resubmission fee (for the third and any subsequent submission of drawings that have already been rejected twice as incorrect or not compliant with standards)	$544.00	(no GST)
6.2	Work as executed drawings non-compliance fee (for drawings that are submitted and do not comply with ActewAGL electronic file standards)	$272.00	(no GST)

7	Charges	GST-exclusive	GST-inclusive
7.1	Dishonoured cheque and credit card reversal (administration charge). The greater of	$13.64 per account or $30.91 per cheque or reversal	$15.00 per account or $34.00 per cheque or reversal
7.2	Direct debit per reject	$8.18	$9.00

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Account payments

The due date for payments of water and sewerage service charges shall be the date shown as the due date for payment on the notice issued to the person liable to pay the charges.

Interest

Where the person liable for charges fails to pay by the due date, and the amount remains unpaid for a further 14 days, ACTEW Corporation may levy interest at the prescribed rate on the amount outstanding for each month or part of a month that the amount remains unpaid, computed from the day on which the charges became due for payment.

The amount of interest computed and levied will be included on the next account issued to the person liable to pay the charges.

Payment assistance

ActewAGL offers a range of flexible payment options. If you would like information on these or if you need payment assistance, call us on 13 14 93. If you are having difficulty paying your account and ActewAGL is unable to assist, you may also apply to the energy and water unit of the ACT Civil and Administrative Tribunal (ACAT), telephone 6207 7740, for assistance.

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Water main connections

			Charge
8	Tapping into water main
8.1	100mm diameter main	20mm main cock	$653.00
		25mm main cock	$744.00
		32mm main cock	$784.00
		40mm main cock	$799.00
		50mm main cock	$837.00
8.2	150mm diameter main	20mm main cock	$668.00
		25mm main cock	$761.00
		32mm main cock	$809.00
		40mm main cock	$827.00
		50mm main cock	$858.00
8.3	225mm diameter main	20mm main cock	$723.00
		25mm main cock	$773.00
		32mm main cock	$815.00
		40mm main cock	$827.00
		50mm main cock	$871.00
8.4	300mm diameter main	20mm main cock	$783.00
		25mm main cock	$793.00
		32mm main cock	$837.00
		40mm main cock	$853.00
		50mm main cock	$886.00

Note: These prices do not include excavation works which are commonly carried out by the project contractor (or by ActewAGL at a negotiated price)

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		Charge
9	Temporary water connection
	The price for a temporary water connection will include connection, disconnection and surveillance costs. (Excavation works may be included by request)	by quotation
10	Installation of a fire hydrant
10.1	Where insertion of hydrant tee is required ("standard" main depth)
	100mm diameter tee	$2,229.00
	150mm diameter tee	$2,392.00
	225mm diameter tee	$2,718.00
	300mm diameter tee	$3,414.00
10.2	Note 1: Where the main exceeds the "standard" depth, additional risers are to be supplied by the contractor. Note 2: Hydrant covers and indicators etc, are to be supplied and fixed by the contractor
10.3	Installation of a hydrant from an existing tee connection	$1,283.00
11	Raise or lower hydrant	$1,130.00
12	Remove hydrant/endcap and connect main
	100mm main	$1,304.00
	150mm main	$1,664.00
	225mm main	$2,338.00
	300mm main	$2,935.00
13	Cut in stop valve
	100mm main	$1,718.00
	150mm main	$1,793.00
	225mm main	$2,686.00
	300mm main	By quotation
14	Supply and fix stop valve locking cover
	This charge includes the installation and removal at a later date.	$555.00
15	Disconnection of water service
15.1	Service 20mm to 32mm diameter (cap main cock)	$588.00
15.2	Service 32mm to 150mm diameter (cap main cock/flanged tee)	$773.00
16	Relocation of 20mm and 25mm stop cock and meter
16.1	Where no additional excavation or shutdown is required	$609.00
16.2	Where additional excavation is required	$858.00
16.3	Where shutdown of main is required	$1,457.00

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17	Hydrants (metered standpipes)	GST-exclusive rate	GST-inclusive rate
17.1	25mm hydrant (metered standpipe)
	Annual hire	$270.91	$298.00
	Quarterly hire	$109.09	$120.00
	short-term hire (14 days maximum)	$60.00	$66.00
17.2	32mm hydrant (metered standpipe)
	Annual hire	$337.27	$371.00
	Quarterly hire	$119.09	$131.00
	Short-term hire (14 days maximum)	$65.45	$72.00
17.3	65mm hydrant (metered standpipe)
	Annual hire	$457.27	$503.00
	Quarterly hire	$152.73	$168.00
	Short-term hire (14 days maximum)	$65.45	$72.00
17.4	65mm hydrant (metered standpipe) - hire for filling pools, etc.
	Hire of hose and fittings (fixed fee - seven days maximum)	$60.91	$67.00
	Daily hire (per day - seven days maximum)	$10.00	$11.00

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Please note the following:

• The above charges relating to (non-contestable) water main connections and hydrants apply to basic installations only. Additional charges will apply to non-standard components, work of unusual complexity or work that is necessary outside of normal business hours. Estimates can be supplied on request.
• Only property owners or their authorised agents are entitled to apply to ActewAGL for the (non-contestable) works listed in this schedule.
• A connection/disconnection design plan, approved by ActewAGL, must accompany requests for quotations (except in the case of raising/lowering manholes, raising/lowering meters or raising/lowering stopcocks if they remain in their current location).
• It is the responsibility of the lease owner (or authorised agent) to meet the costs of ActewAGL charges together with all internal and external works which may be necessary to carry out a connection or disconnection to ACTEW Corporation's water and sewerage network.
• Where a customer causes damage to ACTEW Corporation’s water system, including actions that lead to a blockage in the sewerage system, the customer will be required to reimburse ActewAGL for the costs it incurred in rectifying that damage.
• Officers of ActewAGL are the only persons permitted to work on, cut or tap into ACTEW Corporation mains or remove meters unless authorised by ActewAGL. All other work is contestable and, when approved by ActewAGL, can be carried out by licensed trades persons. ActewAGL will, however, prepare a quotation for contestable works if requested.
• Quotations cover work that must be undertaken by ActewAGL on mains owned by ACTEW Corporation. Quotations include preparatory tasks such as notification of customers and shut down of the network. Unless stated above, the contractor is responsible for all other work including road opening, traffic permits, preparation of the site, excavation, backfilling and restoration.

Where the site is not ready at the nominated time to allow ActewAGL crews to commence work, additional charges will apply for rescheduled works.

Trade or technical enquiries

Phone 02 6248 3555
8.30am to 5.00pm, Monday to Friday