ActewAGL home page :: Help :: Pay your bills

Pay your account

To help you manage your accounts online ActewAGL offers you epayplus and a wide range of payment options.

Pay your ActewAGL accounts online epayplus
Paying your ActewAGL electricity, natural gas, water, Grapevine and TransACT bills online has become a whole lot easier with ActewAGL epayplus. epayplus allows you to view your consumption*, payment history and accounts online, and choose to receive an email notification when your bill is due. Login to epayplus...

* Option not available for TransACT accounts.

Direct debit is the easy way to pay your ActewAGL accounts from your savings or cheque account and/or from your credit card. Depending on the payment option you choose, you may be able to select the amount you want to pay, and the frequency of your payments.

For customers who wish to pay a single bill online but don't want to register for our epayplus account management service.   Make payment...

Over-the-counter, Bpay and telephone payments

You can pay your ActewAGL account in person, by telephone or by Bpay.

Pay in person

Pay your electricity, natural gas, and water/sewerage account over the counter at:

ActewAGL Homeconnect store
182-200 City Walk, Canberra City
Shop 72 Westfield Woden, Keltie Street
More information...

Australia Post

Pay at any post office, or contact Australia Post on 13 18 16 to pay by telephone.

Telephone

Pay by Mastercard or Visa by calling:
1300 309 099 — electricity and water
1300 369 245 — natural gas

Bpay

Contact your participating financial institution to pay from your cheque, savings or credit card account.

Centrepay

Contact your local Centrelink office to arrange automatic deductions.

Having trouble paying your bill?

If you are having difficulty paying your bill, rebates are available for eligible customers.

Contact us: 13 14 93 | Online enquiry