It's a smooth move with ActewAGL and TransACT

Moving house can be an exhausting experience with so many tasks to do. ActewAGL and TransACT would like to help make your experience as smooth as possible and have put together some helpful information.

One call connects all

ActewAGL and TransACT can connect all your essential home services with just one phone call, whether you're moving within the ACT or interstate.

Depending on your new location, we can also connect you to other ActewAGL and TransACT services, such as

electricity natural gas internet

subscription television phone and mobile services.

Treat yourself to an early house–warming gift — bundle your essential services and take advantage of the savings!

Call 13 12 93 and we'll get you connected.

Save time and complete it online

Moving in	Moving out
ActewAGL Apply for connection of electricity or natural gas Change your contact details Request a final electricity reading for your old home Request a final natural gas reading for your old home	ActewAGL Change your contact details Request a final electricity reading for your old home Request a final natural gas reading for your old home
Grapevine Change your contact details Connect Grapevine ISP services	Grapevine Change your contact details Connect Grapevine ISP services
TransACT Check the availability of phone, broadband and subscription television services Apply for connection of phone, broadband and subscription television services Transfer your existing TransACT services to your new home Disconnect TransACT services from your old home	TransACT Check the availability of phone, broadband and subscription television services Apply for connection of phone, broadband and subscription television services Transfer your existing TransACT services to your new home Disconnect TransACT services from your old home
Building and moving into a new home If you're building and moving into a new home, you might need the following. Charges — solicitor's request for charges information. A special meter reading — for solicitors to request a special reading of a water meter and a certificate. Scan before you plan — if you're planning to renovate or build on your property, ensure your designer, architect or builder contacts ActewAGL to find out what utility assets are located on or near your property.

For further advice when moving, enquire online or call us on 13 12 93.