Moving into the ACT

To help you move into the ACT, we've put together a list of some of the essential contacts you may need.

Essential services

Electricity and natural gas

To connect ActewAGL's electricity and natural gas to your new home call 13 12 93.

Water Phone, mobile and internet

Call us on 13 12 93 or visit the online services availability checker to find out which TransACT phone, mobile and Grapevine internet services are available in your area.

Subscription television

Call us on 13 12 93 or visit the online availability checker to find out if TransTV subscription television services are available in your area.

General information

Garbage and recycling

For new or additional recycling or garbage bins call City Management on 6207 2500. If your bin is lost or stolen, call Cleanaway on 6260 1547 (recycling) or 6260 1547 (garbage) for a replacement.

Local council and government services

Visit the Canberra Connect website or call 13 22 81 for information on all government services, rates, pet registration, vehicle registrations and driver licenses.

Notify change of address

Australian Taxation Office (ATO) website or phone 13 28 61.
Australian Electoral Commission website or phone 13 28 61.
Centrelink website or phone 13 28 61.

Mail redirection

Visit the Australia Post Moving Services website or call 13 13 18.