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Small business customers — frequently asked questions


What can ActewAGL offer my business?

ActewAGL provides electricity, natural gas and internet services to a range of businesses including hospitality, retail, office and professional services, the industrial and manufacturing sector and the building industry. We can offer your business reliable services at competitive prices. ActewAGL also offer your business the opportunity to combine these services in various ways with our Businessplus contract and save.

With our energy consultancy service we can help you manage your sites performance and energy efficiency.

Where does ActewAGL offer their services?

ActewAGL provides electricity, natural gas and internet services to southeast New South Wales and the ACT, where we also provide water and wastewater services. We have over 85 years experience in providing electricity to the ACT and through part owners AGL, can offer the expertise of Australia's largest energy provider.

ActewAGL is based in the ACT and has over 100,000 natural gas customers in the ACT and regional NSW, about 140,000 electricity and 130,000 water customers in the ACT, and 6,000 electricity customers in NSW. ActewAGL also provide internet services to more than 10,000 customers with Grapevine.

Where can I find information about prices?

If you are one of our ACT or New South Wales customers under a standard customer contract you will find natural gas, electricity and internet plan prices for your area in the small business products and services section of the website. If you are interested in discussing a new contract with us or require further information visit one of the ActewAGL Energy Shops in Goulburn, Young, Fyshwick or Belconnen or the Homeconnect Store in Canberra City or Woden, or simply call us on 13 16 46.

Where can I find an ActewAGL representative in my area?

You can talk to us at any of our ActewAGL Energy Shops in Fyshwick, Belconnen, Young and Goulburn or visit the Homeconnect Store in Canberra City or Woden, or call us on 13 16 46.

How do I sign up for ActewAGL services?

Just call us on 13 16 46 and we can organise to send you a contract to suit your electricity or natural gas needs or you can sign up online to Grapevine or if you are a small business in New South Wales you can also apply for electricity online.

Can I sign up online?

If you are a small business in south-eastern New South Wales you can estimate your savings and sign up to ActewAGL online.

Contact us: 13 14 93 | Online enquiry