What can happen if ActewAGL approval is not obtained

It is the owner’s responsibility to determine what utility constraints apply to their land.

It is also the owner’s responsibility to engage experienced professional design agents to undertake the investigation.

It is illegal to build structures or change ground levels contrary to the regulations that protect the city’s water and sewerage services. The regulations are designed to protect Canberra’s community assets.

ActewAGL is not responsible for any cost, liability, expense or loss – whether direct or consequential – that an owner of premises or their agent suffers or incurs as a result of the owner of premises or their agent failing to verify the presence and precise location of ACTEW utility equipment, or seeking ActewAGL advice at the earliest and most appropriate design stage of a project.

Under Utility legislation, the owner is held responsible for the costs of demolishing illegal work and making good any damage to ACTEW Corporation pipes and facilities.