Contact ActewAGL regarding building near utility assets

Water and Sewerage, Electricity and Natural Gas

You can request plans, get a copy of utility building rules, ask for ActewAGL advice or give feedback in the following ways.

• Make an online enquiry
• Make a phone enquiry:
  Technical enquiry
  6248 3555
  (press "1" for electricity, "2" for water and sewerage, "3" for natural gas).
  9.00am to 4.45pm, Monday to Friday
• Visit us:
  • Water and sewerage enquiries
    12 Hoskins Street, Mitchell
    9.00am to 4.00pm, Monday to Friday
  • Electricity and gas enquiries
    Cnr of Anktell and Oakden Streets, Greenway
    9.00am to 4.00pm, Monday to Friday

General enquiry and feedback

Other utilities

Other utilities may have requirements that should be addressed early in the design process.

Your design agent can recommend who should be contacted for your project.

These may include:

Canberra stormwater networks
Roads ACT
City Management Customer Service Desk, Macarthur House, Level 7,
12 Wattle Street
Lyneham ACT 2602
Phone: 6207 2500
Email: roads@act.gov.au

ACT Planning and Land Authority (ACTPLA)
16 Challis Street
Dickson ACT
ACTPLA’s customer support information

Telephone and communication networks

There are several types of communication networks throughout Canberra.

Find out what networks are near your property by calling Dial Before You Dig on 1100, or visit http://www.dialbeforeyoudig.com.au/