Testimonials

I had a 5kW roof-top solar system installed in August 2014. The installation was organised...

"I had a 5kW roof-top solar system installed in August 2014.  The installation was organised by ActewAGL...  Placing solar panels on the roof can be a reasonably intimidating prospect because multiple players are engaged; because it involves alterations to the electrical configuration of the house; and because it involves potential to create roofing problems.  In my case, the house is a 1961 vintage with old wiring and powerboard.  I need not have worried and in fact the whole process was near-painless from start to finish.  All parties coordinated well and completed the job quicker than I expected.  On the day of the installation, the technicians were punctual, respectful and most importantly did a sterling job.  Based on my experience I recommend the ActewAGL for installation of roof-top solar system." - Peter, Downer via email“I was very impressed with the initial contact and offer of no obligation quote.  And even more impressed when you could tailor the quote so specifically using your satellite photos to check for tree shading, and then the extra factors like past usage history etc.   I told several friends about the quote and how good it was to get a fairly accurate quote without having to organise a site visit. And I was grateful that you were obliging about getting a deposit locked in and were prepared to delay installation for a convenient time. So, all up... the process has been painless and very efficient.”  - Peter, Downer via email

I just wanted to send a quick email to thank you for your assistance in getting our solar...

“I just wanted to send a quick email to thank you for your assistance in getting our solar installed and up and running.  In most cases, people are quick to complain and unfortunately not many people give credit where credit is due… Your emails have been informative and it didn't matter how small the question, you were quick to respond with an answer that was easy to understand.  You kept us up-to-date on where and when everything would happen. The installation of the panels, the workers were there spot on 7.30 am and were friendly and polite. The electrician was also spot on time and was informative, friendly and polite. All in all, everyone we dealt with in this matter, I found this experience stress free dealing with professionals, in particular you as you kept us informed, answered questions quickly and efficiently, were polite and friendly. I would recommend ActewAGL for installation of solar to anyone that asked and I would highly recommend they contact you.” - Lee , Kambah via email

The technician came and did the hook up earlier today and the system is up and running...

“The technician came and did the hook up earlier today and the system is up and running. Thank you both very much for a completely seamless solar set-up, particularly your excellent handovers in maintaining momentum over the holiday season, and in keeping us up to date throughout the whole process.” - Luke, Palmerston via email

Thanks for providing excellent customer service. The whole process was made simpler...

"Thanks for providing excellent customer service. The whole process was made simpler with one stop shop by ActewAGL and it was well managed/organised with different service providers. Your open communication kept me informed how we are progressing and finished the job in less than two weeks time." - Narinder via email

I have had the pleasure of working with Dylan, one of your Solar Team members. To put this...

“I have had the pleasure of working with Dylan, one of your Solar Team members.  To put this as simply as I can it has been an absolute pleasure working with Dylan and in my experience he has provided excellent customer service. I have found Dylan to be on the ball, thorough and courteous.  He would follow things up for me in a timely manner and was mindful of the best way to communicate with me.  I have a 1 year old and he takes up a fair bit of my time, in all the best ways. From a customer’s perspective people like Dylan are hard to find.”  - Susan, Fadden via email

I was very impressed with the initial contact and offer of no obligation quote...

“I was very impressed with the initial contact and offer of no obligation quote. And even more impressed when you could tailor the quote so specifically using your satellite photos to check for tree shading, and then the extra factors like past usage history etc. I told several friends about the quote and how good it was to get a fairly accurate quote without having to organise a site visit. And I was grateful that you were obliging about getting a deposit locked in and were prepared to delay installation for a convenient time. So, all up... the process has been painless and very efficient.”  - Judith, Garran via email

Just a quick email to confirm installation of the solar panels and inverter at Orion Place...

“Just a quick email to confirm installation of the solar panels and inverter at Orion Place yesterday. Very competent job by a courteous and professional crew.”   - Denis, via email

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