Your company account

How to pay your account

Monthly invoices can be emailed to you and electronic funds transfer (EFT) is available to action payments.

You can access your account information with our online account management system, epayplus, using your username and password.

If you require assistance to pay your account please submit an online enquiry form or call 13 14 93.

Paying utility bills is one of the more time consuming and tedious tasks of everyday life. If you run a multi-site business you may get hundreds of these bills a month. It can become a full-time job. With our Consolidate Plus service, we can manage your utility bills, regardless of the supplier — you simply make one payment once a month to ActewAGL.

Enquiries/Updating business details

If you need to advise us of a change to any of your business details, including your ABN, contacts and address details, please call 13 14 93.

For general sales or billing enquiries, or to contact your account executive, email business@actewagl.com.au, call 13 14 93 or fax 02 6248 3544.

Help when moving premises

If you are moving your business to other premises or buying into another business, we can assist with all of your service requirements.

ActewAGL now provides electricity, natural gas, internet and telephone services to Canberra and south-east NSW. We can provide your business with a package tailored to your requirements.

For assistance and further details on pricing and plans please email business@actewagl.com.au or call 13 14 93.

Your rights

Your rights and responsibilities as a customer of ActewAGL are set out in the contract that you signed with us, and in the ActewAGL privacy policy and the website security statement.

If you require further information please contact your account executive or call us on 13 14 93.

ActewAGL Retail ABN 46 221 314 841 2003