Safety advice

What’s outside your house matters

If you’re planning on doing any building or digging, call Dial Before You Dig on 1100 before you start.

Dial Before You Dig is a free national service that tells you where utility assets are on your block.

It’ll help you avoid damaging underground pipes and cables, which could not only be dangerous, but expensive. And cause service disruptions to you and your neighbours.

It’s also important that above ground assets like mini pillars are 1.5 metres clear from things like rubbish, bins and plants. This helps our crews respond quickly to network issues, so we can continue to provide our community with reliable services.

For more information call Dial Before You Dig on 1100 or go to

Trees and powerlines

Other infrastructure

Be mindful of utility assets on the ground and below it.

Mini pillars and substations Building near utility assets

Natural disasters

Information to help you stay safe and be prepared for bushfire and storm season.

Bushfire safety Storm safety

Safety tips

We use energy every day and often take it for granted —
but you have to take care.

Electricity safety tips Natural gas safety tips