For real estate developers

Real estate developers who have a gas retail contract with a retailer can request a new gas connection directly with us through our portal. New connections are managed by Jemena on behalf of ActewAGL Distribution.

A list of approved gas retailers can be found on the Australian Energy Regulator's website.

Process to request a new gas connection

To request a new gas connection, please follow the process below.

  1. Read our new gas connections for real estate developers frequently asked questions
    Refer to our new gas connections for real estate developers frequently asked questions and ensure you have read and understood all the information contained therein before proceeding.
  2. Arrange your connection
    Before applying for a new gas connection, we recommend that you arrange a gas retail contract with an approved gas retailer. A list of gas retailers can be found on the Australian Energy Regulator's website.
    If you haven’t chosen a retailer you can apply for a connection through our portal and we will connect the gas and nominate a retailer to supply gas to you. Alternatively, you can download and complete one of the following forms to request a new gas connection.
      •  Medium density or high-rise gas connection application form
      •  Industrial or Commercial gas connection application form
      •  Residential connection application form