About our network
ActewAGL's schedule of electricity network charges provides prices and rules that apply:
These prices are valid from 1 July 2017. Accounts issued on or after this date will be charged on a pro-rata basis.
ActewAGL's Gas network schedule of prices 2017-18 applies to the ACT, Queanbeyan and Palerang gas distribution network. These prices are approved by the AER and are in effect 1 July 2017.
The schedule should be read in conjunction with the Access Arrangement. A new Access Arrangement has been submitted to apply from 1 July 2016. Details of this review can be found on the ActewAGL Distribution's consumer engagement page of this website and on the AER’s website.
All charges are exclusive of GST.
How much does it cost to connect or alter a connection?
We do not charge for a basic connection service under our model standing offer.
For other new connection and connection alteration services, the connection charge (if any) is generally determined based on the costs required to connect the site or alter the existing service, and the expected future revenue from the new connection or the alteration. These costs vary from property to property. Depending on the service offered to you, the costs include connection to the main or of a mains extension, the service pipe work, and the supply and installation of a meter set including the pressure regulator. It may also include the excavation and reinstatement of public foot paths and roads as well as any statutory notification required including traffic control.
Please note: If a service-laying contractor turns up at a site to perform a service, including a basic connection, but finds the site conditions differ from what was described in the application, they will inform us before carrying out the work. We will then make a new connection offer, and won’t proceed with the connection or alteration until that’s been accepted.
What about supply service charges?
We’re distributors – generally, we don’t issue bills to customers. Those come from the retailers. We do bill retailers for transporting gas to your premises, and you can view our charges for our
gas transportation services to retailers (known as reference services) - including the charges to disconnect and reconnect a premise in the pricing schedules listed on this page.
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