Demand management

What is demand management?

Demand management allows customers to reduce their electricity demand for a period of time in exchange for a payment or reduction in their electricity charges. It is a win-win situation where customers get compensated for their involvement and receive lower electricity charges long term, while helping ActewAGL manage demand on the network.

The benefits include the following.

Lower electricity costs to all customers – any reduction in peak demand can result in reduced network investment and that means lower electricity costs.

Increased reliability of service – if customers can switch off their non-essential load in response to a network request, we can maintain supply to customers’ essential services.

Reducing our carbon footprint – continuing to ‘expand’ the current network will substantially increase the footprint of the network, which we would like to limit where possible.

Payment for demand reduction – customers who participate in demand management programs will receive a payment for participation.