Energy Consumer Reference Council Q&A

What is the aim of the Energy Consumer Reference Council (ECRC)?

The ECRC is an independent forum providing representatives of the ACT community with an opportunity to provide considered input into operations and long term planning of ActewAGL Distribution.  The ECRC will consider matters relevant to the distribution of gas and electricity by ActewAGL Distribution, not matters relating to the ActewAGL Retail. 

Why was the ECRC established?

The ECRC was formed in late 2014 to continue ActewAGL Distribution’s ongoing commitment to understand and respond to the needs and preferences of its electricity and gas consumers. The ECRC is an information and engagement forum.

Who is on the ECRC?

There are sevent members appointed for a 3 year term from December 2014. The ECRC is chaired by a non-ActewAGL representative, independent of the day to day operations of AAD. Mr Allan Williams has been appointed as the inaugural chair.

Consumer representative organisations were selected and invited to provide a representative to join the ECRC.   The organisations represented are:

  • ACT Council Of Social Services (ACTCOSS)
  • Canberra Business Chamber Small Business Taskforce
  • Property Council of the ACT
  • Master Builders Association/ Housing Industry Association
  • ACT Community Councils
  • SEE-Change Inc
  • Engineers Australia, Canberra Division

How will the ECRC perform its role?

The ECRC will meet regularly to discuss relevant energy market consumer issues, they will be supported by a secretariat from ActewAGL. The ECRC will seek meaningful feedback from consumer representatives on key issues in the sector.  It will:

  • Provide information and support to foster deeper understanding of the issues and challenges.
  • Arrange facilitation of discussions on these issues.
  • Receive feedback on the outcomes of consumer engagement discussions.

Members of the ECRC will draw on input from their representative organisations to fulfil a broader consumer representative role.

What matters are the ECRC considering?

The ECRC consider a range of matters relevant to the gas and electricity industry, the members have been informed and involved in the AER Electricity Determination response by ActewAGL.  Council members are currently being consulted on the Gas Access Arrangement ahead of the June 2015 submission.  

How do I find out what the ECRC are discussing?

Agendas, minutes and meeting papers are available to the public.

Can I contribute to the ECRC?

There are two ways you can contribute to the ECRC discussions; through one of the participating organisations, or by contacting the ActewAGL Secretariat of the ECRC.