ActewAGL Distribution is responsible for maintaining the operating the ActewAGL electricity and natural gas networks, including installing and altering network connections, performing network maintenance, ensuring future supply, providing emergency response and conducting and promoting safety activities.  

Customer centre

Find out more

Industry centre

Find out more

Contact Networks

Find a contact

Publications & forms

Find forms, prices, rules, contracts, reports and policies relating to ActewAGL Distribution.

Network prices Distribution Annual Planning Report Complaints handling procedure View more publications & forms

Projects & initiatives

We are continually implementing projects & initiatives for security of supply and energy management.

Consumer engagement Demand management Embedded generation View more projects


Below are pages that are currently in focus, including questions that are regularly updated.

Emergencies, faults & outages About our network Network coverage Report damage or theft